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Unable to restrict Clan Admission

Unable to restrict Clan Admission

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Jun 5, 2017, 13:5306/05/17
5

Unable to restrict Clan Admission

Goodmorning (well for me),


It seems I am unable to restrict admission into my clan.  


Under Management > Admission to the Clan  its set to Regulated admission.  When I view who can join it still says open.  I have toggled the option multiple times, no matter how its set, it allows anyone to join.  


Just to restate - The setting is set to regulated.  Any help would be appreciated as to what i'm doing wrong or if its a 'bug'.


Thanks!
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3k
Comments
10
Comments
Jun 5, 2017, 14:1306/05/17
02/06/17
438
Hi, can u add a screenshot so we can see it
Jun 5, 2017, 14:2006/05/17
03/13/17
473

They probably didn't have time to update all the information on the servers and you just need to wait.

Jun 5, 2017, 14:3406/05/17
5
Its definately not a delay in updating I have left the setting over a week as regulated and still is 'open'.





Jun 5, 2017, 14:5106/05/17
03/13/17
473
You are chief or elder of Clan, right?
Jun 5, 2017, 15:0106/05/17
5
Yep, chief.
Jun 6, 2017, 09:5706/06/17
03/13/17
473
ghostofsinz said:

Yep, chief.
Do u play on plarium.com version?
Jun 6, 2017, 12:0106/06/17
5
Yes I do. I have also reached out to a couple of my ally Chiefs they experience the same issue.  Does it have to do with the pc/web browser version of the game?
Jun 6, 2017, 13:4506/06/17
01/11/17
4649

We carried out a number of steps to resolve the situation. Is this issue still affecting you?


Best regards,

Your Plarium Support Team

Jun 6, 2017, 14:2106/06/17
Jun 6, 2017, 15:13(edited)
5

Ivar Marksman said:


We carried out a number of steps to resolve the situation. Is this issue still affecting you?


Best regards,

Your Plarium Support Team

I see the options are reversed now, I just switched it to the regulated side which is on the left now of the slider. Waiting to see if it resolves on the clan listing page. Will update shortly.




Update: I can confirm its fixed, our clan shows closed now. Thank you for the fast turn around.

Jun 10, 2017, 17:2206/10/17
02/09/17
1
my clan has had the same prob. our chief sent a ticket and now all  seems to be fine