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Do Support ever, acknowledge or respond to tickets.

3 Replies
Raging Bro
28 August, 2017, 6:00 AM UTC

I do not even get a auto receipt for my tickets to my email. I may spend time writing the support ticket and then it is sent, that is the last i ever hear or see of it. 

Can support acknowledge tickets with an auto email so you can track your ticket if it isn't resolved.

I play another Plarium game and support there are brilliant, they resolve all problems very quickly and you can track your ticket. 
Selfridges for style you can afford
UTC +7:00
28 August, 2017, 6:13 AM UTC

How long have you been waiting for an answer?

UTC +3:00
Raging Bro
28 August, 2017, 11:54 PM UTC

Previous ticket was 3 months ago

This Ticket is only 6 days 
Selfridges for style you can afford
UTC +7:00
29 August, 2017, 1:06 AM UTC
Same thing here my friend. I'm currently playing Vikings, but I've just about had all I can take from this company. Plarium is out of touch with the actual gameplay. They have no in game employees, like Many other games I've played. Plarariums's solution to the wave of disillusioned players like myself, is to offer more gold for winning events lmao!! The game is plagued with bugs that never fully get addressed. I cannot even log on right now, and I've tried 3 different browsers(That ALSO get bugged from logging onto this game). Is there ANYONE at Plarium we can Actually SPEAK to?? Any suggestions on how to do that? I apologize for my rant, but I'm at the end of my rope here.
UTC +7:00
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