cannot restore my profile

2 Replies
User
24 June, 2017, 9:34 AM UTC

hello,


I had to do a factory reset my phone. Now i want to restore my profile through google play. I can see my game profile there, but when i try  it the restore option is giving me the error, account not found: this game account on the google play service has not previously been linked to the cikings: ware of calns account.


is there a way to gain access again?
UTC +2:00
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User
26 June, 2017, 3:10 PM UTC
You have to contact the support with the information of your account. They can help you.
UTC +8:00
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User
1 April, 2018, 8:02 PM UTC
Did you get to restore your account, as I'm having similar issues currently.
UTC +0:00
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