I BOUGHT LUCRATIVE OFFER BUT DIDNT GET RESOURCES , TROOPS, BOOSTS

5 Replies
labi_true-g
27 April, 2017, 8:01 AM UTC
I bought lucrative offer , but i still didn't get resources or troops or boost or other things that was in offer , they lie to me !!!
UTC +7:00
Ivar Marksman
Administrator
27 April, 2017, 12:35 PM UTC

Dear Jarl,


 Please provide us with the following information here so we can investigate the issue:

1. Specify the date and time of the purchase

2. Provide your user ID and game version. To find this information, please go to the Menu and tap the "About the game" button.

3. Attach screenshot of the issue:  the payment confirmation of the Offer.



Best regards,

Your Plarium Support Team

Bearer of the highest Knowledge
UTC +3:00
labi_true-g
27 April, 2017, 4:55 PM UTC
I did send to support 3 times but didn't  get answer about it : (
UTC +7:00
SteelTorin
28 April, 2017, 12:00 PM UTC

labi_true-g said:


I did send to support 3 times but didn't  get answer about it : (

I have had the same problem once. You should wait a little, I received an answer during 1,5-2 days. I think the same will with your issue too.

UTC +3:00
labi_true-g
29 April, 2017, 8:00 AM UTC
already been 5 days no reply , not fair game really !
UTC +7:00
declights
5 May, 2017, 4:05 AM UTC
Me to  Bought a package only got the gold  no Hero points.... And I cant reach support. It tells me to enter my password and it wont accept. very frustrated.... not a good way to treat a money player
UTC +4:00
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