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Game not loading

2 Replies
alaned15
23 April, 2017, 9:05 AM UTC
This game and support are a joke. I reported on the 19/4/17 that the game would not load for me, I got a reply asking me to explain each step I made to get the game started. I replied stating that while loading that it stops at 75% and then I get an error message saying that there was a connection error and the game cannot load without a connection. Since then I have not heard a thing from the so called support. I think that it happened just to get money out of people because, prior to the connection  errors I made a in game purchase. After I made the purchase I started to have connection problems and now I cannot even get the game to load up. So can you tell me so called (support team) exactly what kind of support you provide?
UTC +1:00
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l_thomy
23 April, 2017, 10:01 AM UTC

Since 19.4.2017 the game can not be loaded because of a java error.

Before the update ran it free.

From the support is until now no answer came.

Since I am investing money in this game I expect it to work or I get my money back.

It's just a shame to take money for this achievement! 

UTC +7:00
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fiend
23 April, 2017, 2:50 PM UTC
l_thomy said:

Since 19.4.2017 the game can not be loaded because of a java error.

Before the update ran it free.

From the support is until now no answer came.

Since I am investing money in this game I expect it to work or I get my money back.

It's just a shame to take money for this achievement! 

I have the same problem for few days and still no answer from the support team. tried evertything to fix it but nothing works for now.
UTC +7:00
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