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Can't open game on mac

3 Replies
grandcavalio
22 April, 2017, 7:21 AM UTC

I can't open game for last days. always got a text:

An error occured running the Unity content on this page. See your browser's JavaScript console for more info. The error was:
abort() at jsStackTrace@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:1:21740
stackTrace@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:1:21926
abort@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:52:55162
_abort@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:1:193257
Z_F@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:45:34642
WYF@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:5:1257338
sH@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:42:271952
v1e@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:31:1082468
func@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:1:28945
callRuntimeCallbacks@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:1:24169
ensureInitRuntime@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:1:24685
doRun@https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:52:53863
https://krcdn.plarium.com/vikings/release/portal/Release/WebGL.js?v=2.4.0.24:52:54273
If this abort() is unexpected, build with -s ASSERTIONS=1 which can give more information.

UTC +7:00
zorantomica
22 April, 2017, 7:25 AM UTC

hello,i have same problem.Did you solv?


UTC +7:00
bluecatpula
22 April, 2017, 2:50 PM UTC

There are many people from Austria, Croatia, Slovenia, Macedonia, Germany, Slovakia who get the same problem. This is what they told us:

The issue with "WebGL" error occurs when browser doesn't have enough allocated memory. If you constantly experience this issue, please, clear the cache of your browser, close all other tabs and background applications while playing the game and please make sure that you have the latest version of the Java installed on your computer. Also, you can always try to play the game on another browser.

Tried everything, nothing works. Sent them screenshot, they still don't know what the problem is and how to fix it.

They probably think we're stupid because they said: Have you tried restarting your computer?

Seriously?

I talked to a few people, apparently they can access the game on PC, but not on 99% of laptops.

UTC +8:00
l_thomy
22 April, 2017, 4:34 PM UTC

same problem in austria 

Tested with 4 computers

For 4 days is nothing

UTC +7:00
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