Credit Card not working

2 Replies
Blaise
19 April, 2017, 2:43 PM UTC

Attempted several times to use master card to purchase a package.

Details are correct and I have used it often to make purchases in other games.

Sent support ticket yesterday no response, also messaged on facebook yesterday twice.


I was shocked a bit that on the error page the support link simply opened up the facebook page.


Any assistance or advice would be appreciated as I have no intention of opening a paypal account or buying

some sort of gift card. I just want to be able to use my master card like everywhere else.


Thank you for your kind attention.
Neo-Malthusians should go first
UTC -5:00
Blaise
20 April, 2017, 12:32 AM UTC

No help still, just a facebook message this morning asking for a screenshot which I sent immeditaely.

Tried in chrome, got a popup asking to confirm card which I did including cv number.

Then same old error page.

I used this same card earlier today to make a purchase on a different game, so I know it works.


[edit] Tried to make a different purchase, hoping maybe it was offer specific

         no dice...and that novices set looks very nice, want it bad :P [/edit]
Neo-Malthusians should go first
UTC -5:00
Blaise
20 April, 2017, 4:31 PM UTC

Resolved!

I broke down and opened a pay pal account using same card.

Transaction went through with no problems.



[/thread]
Neo-Malthusians should go first
UTC -5:00
1666867 users registered; 34007 topics; 253846 posts; our newest member:Castle №10915575