Can't access paypal and I want to buy stuff

34 Replies
ctaylor56
27 February, 2017, 7:37 AM UTC
I'm not sure if this is actually a bug, but I can't seem to purchase anything in the game using PayPal. I have tried the suggested fix with no effect. I am playing on a PC with Google Chrome as my browser.
UTC +10:00
geduliux20
11 March, 2017, 5:43 PM UTC
same problem
UTC +0:00
julienicholls72
11 March, 2017, 8:10 PM UTC

me too - If i try to go to plarium support, i get a message saying the site is not secure


UTC +1:00
luckylukeone
11 March, 2017, 9:55 PM UTC
same here
UTC +10:00
royljones
12 March, 2017, 12:10 AM UTC

I get error with all payment methods and get unsecure page for support, and it asks for a number id .


Just found number id it shows up in forums. Well that was wrong number. found in forums that its:

in game under menu, then "About the game"
UTC +8:00
Nuitari
12 March, 2017, 1:32 AM UTC

i get the same trying to pay with visa. also cant access support. it says something about how its lost its security certificate. but no option for an ID number. also how to play and about the game don't open in my browser (google chrome)


has anyone found a fix for this yet? they are gonna lose money if we cant buy stuff
UTC +0:00
othrod
12 March, 2017, 1:35 AM UTC
Same problem whit VISA, cannot buy anyhting. I would like to buy an energy pack.
UTC +5:00
rockstomp
12 March, 2017, 1:59 AM UTC
yep same problem with visa and MC not accepting and wanting to send me to unsecured site for support also using chrome. Tried after this post with a few different browsers same problem all were current updated versions.
UTC +10:00
tanyalcloss
12 March, 2017, 5:57 AM UTC
Same here been trying since got on, get a weird message. tried all my methods of payments and still cannot any of them. Says though it is a server issue. Hopefully they fix ASAP!
UTC +8:00
spino.asia
12 March, 2017, 6:04 AM UTC
same problem
UTC +1:00
carlo6341
12 March, 2017, 7:34 AM UTC
same problem
UTC +7:00
Tessera
12 March, 2017, 9:17 AM UTC
Having the same problem...and right in the middle of a KvK event!
UTC +5:00
Hunter_Alex
12 March, 2017, 9:35 AM UTC
same here...since 2 days:(
UTC +8:00
dagroenen
12 March, 2017, 9:49 AM UTC
Same problem here as above...had no trouble a week ago...not sure what or why it happened.
UTC +8:00
OurHouse
12 March, 2017, 12:00 PM UTC
Looking at the SSL certificate issues yesterday that stopped us logging on, looks like they expired which is having a knock on effect with the banking/financial features.
UTC +0:00
warrie
12 March, 2017, 12:22 PM UTC

Tried to buy pack , Visa was working before the logging issues , now it won't accept my card.Everyone should check their Bank Acc just to make sure that Plarium are not getting free money. 

UTC +0:00
scopy78
12 March, 2017, 12:35 PM UTC

server error when i try to buy with paypal or visa


plarium is loosing money ..... !
UTC +1:00
julienicholls72
12 March, 2017, 12:42 PM UTC
I'm sure once they check their stats for the last two days, and realize they're not raking in as muchmoney, they'll look into the issue. lol. They are money orientated so you would think this problem would be attended to first!
UTC +1:00
Tessera
12 March, 2017, 1:48 PM UTC
I realize it's the weekend, but is it possible that the devs have NO ONE watching for issues like this? Surely, they realize that we are what keeps their business viable...then again, maybe not. Perhaps they are working on a resolution right now. Some kind of acknowledgment would be appropriate considering the loss of revenue they are clearly experiencing. 
UTC +5:00
Kellrn4
12 March, 2017, 3:31 PM UTC
I've been trying to buy 2 different packs all morning with different payment methods, it gives me a transaction error before I even type in the card number/numbers.  Tried to contact support and it says it's unsecured and certificate expired 2 days ago.  This really sucks. 
UTC +8:00
1662987 users registered; 33763 topics; 253221 post; our newest member:Unknown_Ranger