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Technical problems

Bonuses of the new Shaman's equipment
Improved Legendary gems and Celestial gems
New building levels in the Stronghold

Technical problems

We are aware of the issue and are working to resolve it.

The approximate date of the fix implementation is 8 September 2021 till the end of the day. The players may experience difficulties with the game process till the stated fix.

🎁All the players who have experienced these difficulties will be credited with the present which will contain 400,000 Runic Coins. The present will be credited within 14 days after the issue is solved.

You can subscribe to this issue and get notifications about its status. You can do it by creating a ticket to our Support Team. After choosing your platform, you will see the information window where you can enter your Email to which you will get messages about the issue solving progress: https://vikingsweb-support.plarium.com/web/en/problems 

We hope for your patience and sincerely apologize for any inconvenience caused.

🔔UPD: If you face such a situation, we ask you to refrain from active battling in the game until the game is stable again.

As for compensation, the valuables will be credited automatically within 14 days to all players who were in the game during this situation. To get the compensation, you do not need to submit a ticket.

🔔UPD-2: Dear players, we are forced to inform you that the technical maintenance is postponed until tomorrow and will be carried out on September 9.

As we reported earlier, within 14 days after the specified maintenance, all players who entered the game between September 7 and until the situation is resolved will automatically receive a gift of 400,000 Runic Coins.

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115
Comments
15
Sep 7, 2021, 14:5409/07/21
Comments
Sep 8, 2021, 14:0809/08/21
08/30/18
21

Finally the game realize it is there fault with the blue circle and not ours like some of the support wrote me . will be nice if we also will get our troops back what we lost during last cvcs , kvk and fury because of the blue circle 

Sep 8, 2021, 23:2109/08/21
09/09/17
9

Why does it seem that almost every time you take down game for "maintenance", there are problems with the game? Game has ran like crap this entire cvc. At times unplayable due to blue circle kickoff. 

Sep 9, 2021, 14:2909/09/21
06/21/18
1

Why you complain? Is "business as usual"... blue circles are part of this game since the beginning...

Sep 9, 2021, 16:1809/09/21
11/30/17
379

Hear what you say,  but perhaps my beginning  experience was not the same as yours, the blue circles are fairly recent to me.

Sep 10, 2021, 18:1709/10/21
08/30/18
21

For what was the Maintenace again yesterday ? 2hours Blue Circle and lagging was gone yesterday and today when Jotunheim is again same s...... like before and again we lost so many troops because of lagging . Getting nightmares of blue circle ......... it should not be so hard to get rid of them . Hope we get our troops back , but I guess it is just a dream , means again buying packs to renew our troops 

Sep 11, 2021, 14:2609/11/21
11/30/17
379

It isn't really a solution but they did say 'if you encounter problems don't continue'

With many different events (too many) running at the same time, it was virtually impossible to do anything, the game would freeze up ,even when there were no blue circles.

A reduced watchtower range means more manual searching, and more log jam when the game asks if you want to do something not asked of it 

Sep 11, 2021, 17:0209/11/21
06/24/14
63

we give you a sh.. buth we are solved  :)

if i bark first "WOLF " im ok 

it is not OK 

you developed a game, you puth some money in rss, buth you are ressponssable for all are happend here

Sep 11, 2021, 17:0309/11/21
06/24/14
63

esspecially when your game need manoy (lots) for growup characther

Sep 11, 2021, 17:0509/11/21
06/24/14
63

its not first ( i hope is last) gready game 

learn from concurence pls 

Sep 13, 2021, 13:3809/13/21
10/13/20
3

Blue circles are better than the black screen I am getting now.  

Hope my shields stay up till game is back up and I get back on or I will be one x&$%#@)*& (upset) Jarl. 

Sep 14, 2021, 04:4509/14/21
08/30/18
21

new update old problems ;-) Game stop loading when it reach 92% 

Sep 14, 2021, 06:5809/14/21
07/21/17
2

been trying to log-in for over 7 hours now, it's getting annoying. I want to help my clan in cvc.

Sep 14, 2021, 13:5409/14/21
01/11/17
3613

Hi Jarls! Right now the game is stable. If you still have any issues, please forward this request to our technical specialists through the "Ask a question" button by following the link:
https://vikingsweb-support.plarium.com
  

Our specialists will surely assist you! 

Sep 15, 2021, 04:0909/15/21
01/31/19
1

LOL!!!  Why did you take away the troop training button link??   Where'd it go? How can I train troops???


Sep 15, 2021, 13:208 days
01/11/17
3613
Swin

LOL!!!  Why did you take away the troop training button link??   Where'd it go? How can I train troops???


Hi Swin! Thank you for your feedback, I have forwarded it further👍

I hope our future innovations will meet your expectations🙏