We are aware of the issue and are working to resolve it.
The approximate date of the fix implementation is 8 September 2021 till the end of the day. The players may experience difficulties with the game process till the stated fix.
🎁All the players who have experienced these difficulties will be credited with the present which will contain 400,000 Runic Coins. The present will be credited within 14 days after the issue is solved.
You can subscribe to this issue and get notifications about its status. You can do it by creating a ticket to our Support Team. After choosing your platform, you will see the information window where you can enter your Email to which you will get messages about the issue solving progress: https://vikingsweb-support.plarium.com/web/en/problems
We hope for your patience and sincerely apologize for any inconvenience caused.
🔔UPD: If you face such a situation, we ask you to refrain from active battling in the game until the game is stable again.
As for compensation, the valuables will be credited automatically within 14 days to all players who were in the game during this situation. To get the compensation, you do not need to submit a ticket.
🔔UPD-2: Dear players, we are forced to inform you that the technical maintenance is postponed until tomorrow and will be carried out on September 9.
As we reported earlier, within 14 days after the specified maintenance, all players who entered the game between September 7 and until the situation is resolved will automatically receive a gift of 400,000 Runic Coins.
For what was the Maintenace again yesterday ? 2hours Blue Circle and lagging was gone yesterday and today when Jotunheim is again same s...... like before and again we lost so many troops because of lagging . Getting nightmares of blue circle ......... it should not be so hard to get rid of them . Hope we get our troops back , but I guess it is just a dream , means again buying packs to renew our troops
It isn't really a solution but they did say 'if you encounter problems don't continue'
With many different events (too many) running at the same time, it was virtually impossible to do anything, the game would freeze up ,even when there were no blue circles.
A reduced watchtower range means more manual searching, and more log jam when the game asks if you want to do something not asked of it
Hi Jarls! Right now the game is stable. If you still have any issues, please forward this request to our technical specialists through the "Ask a question" button by following the link:
Our specialists will surely assist you!