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Increased pressure on our game servers

Increased pressure on our game servers

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Bonuses from upgraded Hero's equipment
Helheim bonuses
Apr 14, 2020, 14:4304/14/20
01/11/17
169

Increased pressure on our game servers



Jarls!


Players expressed huge interest in our recent update, which led to increased pressure on our game servers. We would like to apologize for any inconvenience you may have experienced in the game in the last few days.


Currently, all our efforts are concentrated on solving the following problems:

  • Unstable running of the game
  • Slow updating of information in the Navigator
  • Lags connected with crafting a large amount of equipment in the Forge
  • Incorrect data being displayed in battle reports for the Place of Power or the Clan Stronghold: the defenders' losses are not displayed, while attackers' losses are shown
  • Slow calculation of battle results for Fortresses
  • Lags in marches and Onslaughts
  • Slow updating of the Global Map


Some Kingdoms also faced bugs in calculating the results of the Kingdoms Battle: Fury. To prepare official information about the problem, we needed time to study this situation and to find the solution.


We have performed the following actions for players from the affected Kingdoms:

  1. We have credited rewards for players who reached checkpoints in personal achievements but didn't get them, as their Kingdom didn't take a top place as a result of the error
  2. We have activated bonuses for these Kingdoms according to the place in the Rankings they should have taken
  3. We have credited 5,000,000 Gold to players if they earned at least 1 point in the Kingdoms Battle: Fury


The Rankings will also be changed according to the correct results of the Kingdoms Battle: Fury. Unfortunately, it is technically impossible to activate the Gifts of the Gods in these Kingdoms. We understand your feelings and apologize once again. All players from these Kingdoms who earned at least 1 point in the Kingdoms Battle: Fury will receive 50,000,000 Gold and 50,000 Star Shards each.


We are continuing to do everything we can to fix the problems listed above. Thank you for your understanding.

Views
1k
Comments
16
Comments
Apr 14, 2020, 21:0304/14/20
03/08/18
2
Well its Tuesday and am still having problems with the game.  Game is still lagging badly . Report in Mail come up blank .  Moving the town is problematic.  Sometimes it moves sometimes it does not move.  Also duplicates placement of town so you actually have two towns. All sorts of errors make playing game impossible.  We should be compensated for loss of CVC, as we cannot play game that does not work. 
Apr 14, 2020, 21:1604/14/20
09/13/15
1

I decided to leave my clan during fury as it was unplayable and as I was so frustrated (and I am not alone). 


Just waiting for the end of a subscription to have a break with the game


Apr 14, 2020, 22:1004/14/20
06/15/18
1
The game is still lagging and i tryed to level up in VIP but nothing happened. did allso go out to fight an invader but just lost energy,  did not get any gifts or trophies. just wanted to get my enegry back with my spent vip points for getting closer to level 28
Apr 15, 2020, 15:1704/15/20
12/26/18
1
Watchtower ...refresh is horrible....inventary item lag....i buy lot of pack every month i need a game with no lag...this game suck presently
Apr 15, 2020, 16:5404/15/20
12/29/19
10

Nothing works atm

I'm going to lose my cvc bc I can't get online, and when I finally get online once, I can't do anything. Only thing that still works is the money grabbers button (bank). Well done Plarium, did you hire chatguy to mess up the rest of the game too? 
Apr 15, 2020, 16:5504/15/20
06/11/18
2

Hello i am in kingdom 671 and we had many place of power battles and did not see point total go up.

Can u take a look and see about it. Clan is Einherjar and we had several defenses  and also had attacks against place of power when Mafia was defending.  Thank you
Apr 15, 2020, 18:0204/15/20
01/05/20
1

Dear Plarium, affects kd 842 Sappeheim

The game is still unplayable, for example: attacking ghost or intruder ring of lag, click reports ring ....

and many times connection lost


I will not invest any more real money as long as the problems persist


Best regars Jarl Reyk Javik

Apr 15, 2020, 21:1204/15/20
01/16/20
2

Same here in Kingdoms 842 and 756, no way to win the clan war.

Always connection resets,display updates after 10.20 seconds if at all.


Attacs are finished before we even see it comming etc.

Apr 20, 2020, 13:2804/20/20
03/25/20
1
I can't get on the server at all at the moment - it's been dropping me off all day as well.
Apr 20, 2020, 13:4204/20/20
10/23/17
1

Bonjours, depuis environ 2 heures je ne peus plus joué, firefox empêche le lancement du jeux, voilà ce qu'il me marque

" Connexion bloquée : problème de sécurité potentiel


Firefox a détecté un problème et a interrompu le chargement de krcdn.plarium.com. Soit le site est mal configuré, soit l’horloge de votre ordinateur est réglée à la mauvaise heure.


Le certificat du site a probablement expiré, ce qui empêche Firefox d’établir une connexion sécurisée. Si vous visitez ce site, des attaquants pourraient dérober des informations telles que vos mots de passe, vos adresses électroniques ou vos informations de carte bancaire. "

Merci de voir le problème,

Amicalement.
Apr 20, 2020, 14:5104/20/20
03/17/20
10
Still down on PC. Update please?
Apr 20, 2020, 15:0504/20/20
01/11/17
3112

Hello, Jarls!

Clarify please is the situation still actual right now? Can you get into the game?

Waiting for your answers! Thank you in advance!

Apr 20, 2020, 17:3504/20/20
04/08/19
1
Kingdom 797 lv6 invader attacks usually can attack 5 times with stored energy when i login now just 3 and new troop set shows different number of troops than what its set for about half the time have no idea of what you screwed up on the cvc i lost interest in playing with all the lag and glitches good going plarium this game gets more unplayable every week 
Apr 21, 2020, 02:1904/21/20
06/21/17
830

If you have recently got an achievement, remove hero's equipment and re equip.


This may just solve your problem if they haven't done a fix with the last update.
Apr 21, 2020, 11:2104/21/20
08/02/17
1
This game is unplayable, you see blue circles and the lag is really big. The game is sometimes 10 sec. behind...
Apr 21, 2020, 17:1204/21/20
09/08/18
3
Wasting boosts with this lag...frustrating.  About to give up on this CVC/game.