This topic is closed

Account blocking

23 Replies
Administrator
29 January, 2019, 1:57 PM UTC

Dear users,


Some players' accounts have been banned for making illegal purchases. Specifically, accounts were banned for purchasing bank offers using fraudulent methods to bypass the Official Service or with the help of a third party. 

A violation like this usually results in a permanent ban for the account in question. However, we understand that not all users may have been aware of the consequences of their actions. This time, we have decided to meet our users halfway. We will restore access to the accounts shortly. 


In the future, any attempts to obtain Virtual Goods by any means other than through the Game Service will result in a permanent account ban. 


The company’s policy on banned accounts that used third-party applications and interfered with the work of the application remains unchanged. 

Keeper of the history of the North, Interpreter of sagas.
UTC +5:00
1
User
29 January, 2019, 3:44 PM UTC

What about blocking / kicking spammers in chats of new kingdoms?

For example: 448:228 in kingdom 781 "NOTICES28" …

Keep promoting 500 gold on "official site".

10 messages last minute alone.


It is obvious spam, - but perhaps not all newcomers understand this. It is also likely cause for people leaving the game. It looks very bad.

UTC +2:00
2
User
29 January, 2019, 4:31 PM UTC

Alice Vytsenets said:

Looks like you made your mind up and unblocked the cheaters .... fine , i will leave the game after spending more than 2k ( real money not as cheater ) ... keep the cheaters , i will leave because you betrayed proper players and your tos


Good bye I am off




Dear users,


Some players' accounts have been banned for making illegal purchases. Specifically, accounts were banned for purchasing bank offers using fraudulent methods to bypass the Official Service or with the help of a third party. 

A violation like this usually results in a permanent ban for the account in question. However, we understand that not all users may have been aware of the consequences of their actions. This time, we have decided to meet our users halfway. We will restore access to the accounts shortly. 


In the future, any attempts to obtain Virtual Goods by any means other than through the Game Service will result in a permanent account ban. 


The company’s policy on banned accounts that used third-party applications and interfered with the work of the application remains unchanged. 



UTC +0:00
1
User
29 January, 2019, 10:25 PM UTC
I brought this up along time ago there were tons of members from clan L-13 from strakfield kingdom.there were members that were in the for just hours and was already at level 30 with special equipment. It’s still going on.Now I know why there’s so many strong cheaters it makes it not fun.They should be banned for good.Your going to loose a ton of members that don’t cheat. It’s wrong.
Wayne
UTC +6:00
3
User
29 January, 2019, 10:28 PM UTC
And there still recruiting members that have money and they buy there town from the clan and boom there already strong. I would keep a eye out for that.
Wayne
UTC +6:00
1
User
29 January, 2019, 10:35 PM UTC

tonifuoricolpi said:


Looks like you made your mind up and unblocked the cheaters .... fine , i will leave the game after spending more than 2k ( real money not as cheater ) ...



Well, several people have be ban for purchasing with real money and be accused to buy illegal package...


There was innocent people in the one who was banned...


The important thing is how it is possible that somebody buy bank offert from a third party or illegal package and that all the goodies are added in game... isn't the plarium server secure ? how somebody can add something to a account if everything is hosted on plarium server ? Specially when plarium say a lot that there is no hack/cheat/bot who can be found who is working...





UTC +2:00
3
CIM
User
30 January, 2019, 7:00 AM UTC
5pac3balls said:

tonifuoricolpi said:


Looks like you made your mind up and unblocked the cheaters .... fine , i will leave the game after spending more than 2k ( real money not as cheater ) ...



Well, several people have be ban for purchasing with real money and be accused to buy illegal package...


There was innocent people in the one who was banned...


The important thing is how it is possible that somebody buy bank offert from a third party or illegal package and that all the goodies are added in game... isn't the plarium server secure ? how somebody can add something to a account if everything is hosted on plarium server ? Specially when plarium say a lot that there is no hack/cheat/bot who can be found who is working...





Yes this is very disturbing to hear ... is possible then it would seem that people who did this could get items for free ...
UTC +1:00
1
CIM
User
30 January, 2019, 7:01 AM UTC
Also maybe more information so we know how not to do this by accident ... I am supposing they went to another site ???
UTC +1:00
0
Fly
User
30 January, 2019, 9:45 AM UTC
If you use always the Bank offers no harm will come to you. Thats all which have to be said.
The shortest distance between two points is a Line
UTC +1:00
1
User
30 January, 2019, 10:30 AM UTC
Fly said:

If you use always the Bank offers no harm will come to you. Thats all which have to be said.
nah thats a lie mate i have only bought packs thru their system and have a full purchase history from google and well thay still are saying i have made purchases outside of ther system like really cheers for the credit but uh iam not that smart too be able too do that 
UTC +0:00
0
User
30 January, 2019, 9:18 PM UTC
what about the ppl who doesnt cheat. we should get some rewards to help even the playing field, only right what is good for one is good for all. but wait i dont spend enough money irl to get any special treatment
UTC +7:00
1
User
31 January, 2019, 12:47 AM UTC
I think they should describe and illustrate the method so the community can help police it.   There are cheaters that were in our kingdom that bought accounts.  They even de linked the FB by writing support.  That does not raise a red flag?  Then they left kingdom to try to avoid Plarium watching them.
UTC +5:00
0
User
31 January, 2019, 1:12 PM UTC

5pac3balls said:


tonifuoricolpi said:


Looks like you made your mind up and unblocked the cheaters .... fine , i will leave the game after spending more than 2k ( real money not as cheater ) ...



Well, several people have be ban for purchasing with real money and be accused to buy illegal package...


There was innocent people in the one who was banned...


The important thing is how it is possible that somebody buy bank offert from a third party or illegal package and that all the goodies are added in game... isn't the plarium server secure ? how somebody can add something to a account if everything is hosted on plarium server ? Specially when plarium say a lot that there is no hack/cheat/bot who can be found who is working...






Yes this bothers me a lot -- because of this issue I will no longer buy anything for the game .  It does seem like the Server is not secure at all.  Therefore until it is fixed and I am convinced that it is secure, my card numbers will not be used again.  I now have givin myself a time limit, if things are not made secure within this time - I will be leaving the game permanently. . I love this game , have no issues with buying packs to play the game. Its a sad day for me.
UTC +0:00
0
User
31 January, 2019, 2:44 PM UTC

It sounds to me as though people who have bought stuff from third parties have defrauded plarium.  Perhaps criminal proceedings will follow.


As for the message about people not appreciating the consequences of their criminal activity, well the notion that plarium will not like people who buy from others is self evident.  To think that it will have no consequences would be daft.  This sounds like an excuse plarium are making to themselves for weak policing of their own interests presumably because some of the offenders may return to spending money with plarium if allowed to continue operating the tainted accounts.


What would be very nice would be to find that some of the people who bought from the third parties are now providing evidence to plarium with a view to prosecuting the third parties, or taking civil proceedings to trace the money.  That might be a rather better reason for clemency.


Anyway, I am glad some tainted accounts have been removed from the game.
UTC +0:00
0
User
31 January, 2019, 9:16 PM UTC

Accounts caught cheating should be banned. Just be sure the Accounts in question were in fact cheaters. They should be banned by a real person that viewed the suspected cheaters account and confirmed it.  Can not always rely on an algorithm.


Scott Titus
UTC +5:00
0
User
31 January, 2019, 10:00 PM UTC

Last night i bought a few packs from Plarium...12Hr later i am banned.

I wrote Plarium about this ..no answer.

What kind of policy this is..i feel screwed.



UTC +0:00
0
User
1 February, 2019, 12:24 AM UTC

Very disappointing to read this.

 How can you cheat, use fraudulent methods and then claim to be unaware of the consequences?

 Ignorance is no defence. 


UTC +0:00
1
User
2 February, 2019, 10:21 AM UTC
Sorry to find that a ban does not extend to forum accounts.
UTC +0:00
0
User
21 February, 2019, 11:22 PM UTC

domingo1878 said:


Very disappointing to read this.

 How can you cheat, use fraudulent methods and then claim to be unaware of the consequences?

 Ignorance is no defence. 


Exactly.  I couldn't believe what I was reading.  I suspect it's probably a legal issue.  Surely Plarium would not want to lose players who spend a lot of real money in order to keep players who buy their packs on a cheat....

If not a legal issue then this is madness.  I feel robbed.  I've spent a lot of ££ getting my account to where it is and I'm being dwarfed by players who cheat the system, with what it seems is the full support of Plarium??  I mean, what the actual ....?

I think thats me done.   Going to spend my last gold training up then unshield with buffs for KVK :)


UTC +0:00
0
User
28 February, 2019, 3:15 PM UTC
If someone gets caught Cheating then the account  in question should be banned , Plain  and simple ,when they start a new account ,keep an eye on it and if they do it again , ban them for good !
Scott Taylor
UTC -10:00
1
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