I think there are  more than  the some 'not so good things in the game'  that you wrote about .Which hopefully you will discover sooner than later to your advantage. 

The most recent  example was the addition of achievements, followed by the blocking of one of them, and subsequently changing the parameters such that, many that  were more accessible, are virtually off limits now.

Its true that Shaman charms are more difficult to acquire  and I don't see them changing this.

You are right about the so called battles, but it keeps some players happy and amused.

I think if you want to  have instant restoration of your troops you will need an awful lot of gold and  if you are lucky, you might get someone else to agree  with my  borrowed advice of, 'that  spending gold on resurrection is not the best use for gold'.

Maybe you will see your skill tree  introduced such that we don't have to wait a millennium to get things that others have paid small fortunes for ,so we can all join in as well.

I think customizable troops would not add anything to the game,anyway options would be limited to what they had programmed, and any would likely take up too much game memory.

Don't  be put off posting by my response.