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Game Won,t load

Game Won,t load

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Oct 13, 2021, 22:1210/13/21
03/29/17
0

Game Won,t load

Game won,t load

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41
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12
Comments
Oct 13, 2021, 22:1810/13/21
03/20/17
1

Same Problem. Not able to log in or out, only a white screen. 

Cache is empty and internet connection working just fine.  

Oct 14, 2021, 07:5510/14/21
01/11/17
3834

Hi Jarls, the logging in issue has been resolved and you can continue enjoying the game!

I also recommend that you synchronize your account with your mobile device in the future, just in case, in order to be able to launch the game from it.

You can find information on how to log in from different devices at the link: https://vikings-support.plarium.com/web/en/guide/linking-and-restoring-your-account/running-the-game-on-multiple-devices

Have a nice day! 🙂

Oct 31, 2021, 06:1610/31/21
09/19/15
4

nothing is to find- no link, no support- nothing! i just waste my time and money for many years. i can`t start the game for a few days. that`s not fair!

Oct 31, 2021, 09:0410/31/21
01/11/17
3834
Widerling

nothing is to find- no link, no support- nothing! i just waste my time and money for many years. i can`t start the game for a few days. that`s not fair!

Hi Widerling, do not worry🤗

Please contact our Support Team by the following link, they will surely assist you: https://vikingsweb-support.plarium.com/web/en/problems

Have a great day🙌

Oct 31, 2021, 15:3810/31/21
Oct 31, 2021, 15:53(edited)
02/21/18
1003
Widerling

nothing is to find- no link, no support- nothing! i just waste my time and money for many years. i can`t start the game for a few days. that`s not fair!

I am surprised that you have even  been able to write about the problem here because I was told none of the links to the game or support pages were working. 

 To further try to understand the problem, that others are having difficultly with, I tried loading the game on Google, which I usually use as a back up for Firefox , Google doesn't work for me presently.

Is this what you see?

i

And/or this?

i

As it appears that it was working mid game ,is it something Google did, the game did, or just a device problem?

I used to be able to use edge browser, but that stopped working.which is why I am normally on Firefox.

Some players write that they use Edge, but I can't, could it be the same/similar problem.






Oct 31, 2021, 19:0810/31/21
01/11/17
3834
WDYWTNTF

I am surprised that you have even  been able to write about the problem here because I was told none of the links to the game or support pages were working. 

 To further try to understand the problem, that others are having difficultly with, I tried loading the game on Google, which I usually use as a back up for Firefox , Google doesn't work for me presently.

Is this what you see?

i

And/or this?

i

As it appears that it was working mid game ,is it something Google did, the game did, or just a device problem?

I used to be able to use edge browser, but that stopped working.which is why I am normally on Firefox.

Some players write that they use Edge, but I can't, could it be the same/similar problem.






Hi Jarl! The game should work correctly in all browsers. Please forward the Chrome issue to our Support Team, they will check it and provide you with the necessary recommendations: https://vikingsweb-support.plarium.com/web/en/problems

Have fun😎

Nov 1, 2021, 07:1911/01/21
09/19/15
4
Ivar Marksman

Hi Widerling, do not worry🤗

Please contact our Support Team by the following link, they will surely assist you: https://vikingsweb-support.plarium.com/web/en/problems

Have a great day🙌

i`m sorry, but thats not to make. it tells me, this site is not privat(?). i can`t open this site.

Nov 1, 2021, 07:2311/01/21
09/19/15
4
Ivar Marksman

Hi Jarl! The game should work correctly in all browsers. Please forward the Chrome issue to our Support Team, they will check it and provide you with the necessary recommendations: https://vikingsweb-support.plarium.com/web/en/problems

Have fun😎

it`s the first picture.

Nov 2, 2021, 13:5911/02/21
01/11/17
3834
Widerling

i`m sorry, but thats not to make. it tells me, this site is not privat(?). i can`t open this site.

Hi Widerling! You can write to our Support Team at games.support@plarium.com. Please clarify your game ID in the letter and describe your issue in detail. Thank you in advance! 

Nov 3, 2021, 00:2611/03/21
Nov 3, 2021, 00:32(edited)
02/21/18
1003
Ivar Marksman

Hi Widerling! You can write to our Support Team at games.support@plarium.com. Please clarify your game ID in the letter and describe your issue in detail. Thank you in advance! 

I clicked on the blue writing  to copy and paste it and it appeared to be a link.

 Below is what I saw.


i


So now I realise it's an email address,and not not a link, and it's not supposed to be clickable. 

Nov 3, 2021, 12:1611/03/21
01/11/17
3834
WDYWTNTF

I clicked on the blue writing  to copy and paste it and it appeared to be a link.

 Below is what I saw.


i


So now I realise it's an email address,and not not a link, and it's not supposed to be clickable. 

Yup! It isn't a link 🤗 It is an email address so you can send the letter to our technical specialists using it. Thank you in advance!

Nov 3, 2021, 21:1511/03/21
02/22/21
8

Gone through the support system sending in the pp log as since the tech maintenance have only had access via browser.   Means one account misses out on clan battle and all the rewards.      Has been annoying, but glad not a donator.