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Unable to load accounts on PC

Unable to load accounts on PC

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Oct 13, 2021, 12:2610/13/21
08/11/17
10

Unable to load accounts on PC

I have followed all the advice on deleting cache, updating Chrome, using different browser. I keep getting error message saying "No account matching this email address was found. Please verify the email address, create an account, or contact Plarium Support"

What else do you want me to do to access my accounts?

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170
Comments
46
Comments
Oct 13, 2021, 14:1610/13/21
01/31/18
290

I had this happen to me as well.

I just abandoned the effort to log on. Was worried enough not to try to log back onto the other kingdom account that I had just left, in case it locked me out of that too .

Fortunately , whatever I did or didn't do, later on, (the next day? )it was then fine again.

I may have cleared some old history, closed some open windows,and restarted the device, so its worth trying, as contacting  the technical team might just be an unnecessary and slower route.

I think there has been an update as well, so it could be connected to, fixed by that.

Oct 13, 2021, 21:2510/13/21
03/23/21
2

Nothing was working for me, so uninstalled plarium play, now that won't reinstall.

Oct 13, 2021, 21:4510/13/21
03/16/20
3

Same here.

You might be able to log in through a web browser they still work.

Oct 13, 2021, 21:5010/13/21
11/25/18
1

web browser version also doesn't work anymore - not here

Oct 13, 2021, 21:5810/13/21
04/12/20
1

plarium play and web browser is down ipad and phone work for now

Oct 13, 2021, 22:1410/13/21
10/03/17
4

same problem here. nothing work anymore on my desktop


Oct 13, 2021, 22:2310/13/21
01/13/19
1

I was hoping it wasnt just me. Iphone still working and switching accounts but play app and mozilla and chrome web browser nothing. 

Oct 13, 2021, 22:2810/13/21
01/20/17
10

And Plarium stay silent  about this logging problem....thats nice Plarium! Thats the way to keep us playing your game


Oct 13, 2021, 22:3410/13/21
01/20/17
10

HELLO ARE YOU THERE??? WHY DON'T YOU TELL US WHAT'S WRONG !!!!!!!!!!!!!!😣

Oct 13, 2021, 22:3510/13/21
09/27/21
1

For those who play on android, this will be a nice advantage in cvc.  

Oct 13, 2021, 22:4810/13/21
07/17/20
1

it's  no possible login here


Oct 13, 2021, 22:5510/13/21
05/06/15
2

Same thing happened to me.

Plarium play started  not working properly 12hrs ago, so re-installed it (worked really slowly to log in at that time) now no access via web or plarium play

Oct 13, 2021, 22:5910/13/21
04/01/20
1

damn, same thing happened here😭

it's impossible do  login...😭



Oct 13, 2021, 23:0210/13/21
Oct 13, 2021, 23:03(edited)
09/28/17
5

I hope no one was doing a siege when it crashed. My mail crashed on me so I refreshed the page and got a surprise. No working log in button.


PS....Im on windows 10, using google chrome. havent tried firefox yet but i bet its in the same shape after reading these other post

Oct 13, 2021, 23:0610/13/21
05/30/21
3

chrome and firefox give the same result: no login possible. :(

Oct 13, 2021, 23:1210/13/21
05/06/15
2

Not sure where they are based exactly, but it is early morning in some parts of Russia, so maybe not a response for awhile

Oct 13, 2021, 23:2010/13/21
09/15/15
72

plarium play ap on pc works for me but not chrome on same pc


Oct 13, 2021, 23:2110/13/21
09/15/15
72

the whole of Plarium was dead a few hours ago

Oct 13, 2021, 23:2210/13/21
01/07/20
4

Plarium Play won't run..

Unable to download a new version.

Unable to log into the game using Firefox, Google Chrome, of Edge..  Yes I've cleared my cache....

Why is this happening during the last hour of CvC???


Oct 13, 2021, 23:2510/13/21
01/20/17
10

HEY PLARIUM!!!! WHERE ARE YOU??? WHY ARE YOU STAYING SILENT ??? ARE ALL HIDING ???