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May 5, 2021, 12:1705/05/21
06/25/20
0

can't log in

I have two accounts. After changing my accounts I can't log in for the game.

i


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94
Comments
7
Comments
May 5, 2021, 13:1205/05/21
01/11/17
4649

Hi kala!

Please note that all technical questions are proceeded by our in-game support channel. Please contact our support specialists through the "Ask a question" button on the home page of our official Game Guide by the following link: https://support-portal.plarium.com/en/vikings-web/faq.
Our specialists will provide you with the necessary help. 

Thank you in advance! 

May 6, 2021, 02:0405/06/21
May 6, 2021, 02:13(edited)
01/31/18
341

I now have to wonder if Ivar is more than one person.

Though I thought it odd at the time in this link below  

https://plarium.com/forum/en/vikings-war-of-clans/583_technical-support/410908_authorization-has-been-denied-for-this-request/

where that Ivar asked for a posted screen shot, of the log in error message.

Yet now,in reference  to the image posted above,which I believe is the one that was requested previously, it now states that it should be sent here instead.

 https://support-portal.plarium.com/en/vikings-web/faq. 

Though logging isn't always straight forward, I haven't seen the message again,nor another,so couldn't capture and post.

May 6, 2021, 05:4305/06/21
01/11/17
4649
KROW

I now have to wonder if Ivar is more than one person.

Though I thought it odd at the time in this link below  

https://plarium.com/forum/en/vikings-war-of-clans/583_technical-support/410908_authorization-has-been-denied-for-this-request/

where that Ivar asked for a posted screen shot, of the log in error message.

Yet now,in reference  to the image posted above,which I believe is the one that was requested previously, it now states that it should be sent here instead.

 https://support-portal.plarium.com/en/vikings-web/faq. 

Though logging isn't always straight forward, I haven't seen the message again,nor another,so couldn't capture and post.

Hi KROW!

The fact is that for some time now, technical issues and their solution are exclusively within the competence of in-game support. And now our official communities, including the forum, are no longer involved in technical support.

Therefore, for all technical issues now you need to contact our in-game support specialists. 🙂

May 6, 2021, 12:3005/06/21
01/31/18
341
Ivar Marksman

Hi KROW!

The fact is that for some time now, technical issues and their solution are exclusively within the competence of in-game support. And now our official communities, including the forum, are no longer involved in technical support.

Therefore, for all technical issues now you need to contact our in-game support specialists. 🙂

Yes, I know that,which is why I thought it strange that you didnt say that here, https://plarium.com/forum/en/vikings-war-of-clans/583_technical-support/410908_authorization-has-been-denied-for-this-request/ 

but wrote

Hello Jarls! Can you please attach here the screenshot of this system message?

Thank you in advance! 

May 6, 2021, 17:4205/06/21
02/23/20
4

I've been getting this same error message for the last month, month and a half. The only way I found around it is to open the browser settings, close any open tabs, and then clear the cache. Afterwards, I'm able to login with no problems.

Until it's fixed, this will have to be my logging in progress.  🙁


May 9, 2021, 08:2205/09/21
01/11/17
4649
KROW

Yes, I know that,which is why I thought it strange that you didnt say that here, https://plarium.com/forum/en/vikings-war-of-clans/583_technical-support/410908_authorization-has-been-denied-for-this-request/ 

but wrote

Hello Jarls! Can you please attach here the screenshot of this system message?

Thank you in advance! 

That's right, I need to first figure out clearly what exactly the issue is, in order to understand whether it is worth sending a person to technical specialists or this is the question with which I or other forum members can help. 🙂