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Connection error - TLS 1.2

Connection error - TLS 1.2

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Mar 17, 2020, 01:4803/17/20
01/22/20
3

Connection error - TLS 1.2

Trying to load game after upgrading Firefox, but it halts with this error:


(Clearing cache etc. does not help)



When checking that URL one get a SSL_ERROR_UNSUPPORTED_VERSION


Form the looks of it you use TLS 1.0, but Firefox have disabled 1.0 and 1.1 as it is deprecated.


One can enable 1.0 but would have done it on a dedicated profile for the game, not on public WiFi etc.


(I'll post howto below)


Question is if this is an issue you are working on and if / when it will be fixed - and as important: give us a notice when it is done, so we can disable the deprecated TLS.

live.plarium.com:





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Views
446
Comments
13
Comments
Mar 17, 2020, 01:5703/17/20
01/22/20
3

Enable TLS 1.0 and 1.1 in Firefox


1. Open a tab and enter about:config





2. Accept the Risk and Continue




3. Filter with tls




4. Enable deprecated TLS version





5. Reload game




Would reverse this as soon as it is fixed.

To reverse the setting do the same procedure and toggle it to false


Mar 18, 2020, 08:1003/18/20
10/11/17
30
I have the same, cant enter game on all browsers.
Mar 18, 2020, 08:2603/18/20
01/11/19
1
The same problem, the fix does not work
Mar 18, 2020, 08:2903/18/20
10/11/17
30
Nope
Mar 18, 2020, 08:3503/18/20
10/31/17
1

Same connection error and nothing works....

i have my shield 12 more hours after that...all lost and this time i wont get another start for this game loast enough money due to this plarium problems
Mar 18, 2020, 08:3603/18/20
02/22/19
4
I have the same issue, it has nothing to do with the browsers, fix the server please. 
Mar 18, 2020, 08:3803/18/20
01/11/17
4649

Greetings!

We are aware of this issue and currently working on it. Thank you for understanding and patience. 
Mar 18, 2020, 08:4003/18/20
07/25/19
17
Google Chrome same
Mar 18, 2020, 08:4703/18/20
04/06/18
1
nope, no dice, stopped at 50 percent loading and stays there. Using Firefox brower
Mar 18, 2020, 09:3203/18/20
10/11/17
30
Thanks for the fast fix.
Mar 18, 2020, 12:2603/18/20
07/25/19
17

this problem continue

i loged 60 min ago, restarted and cant log again



Mar 18, 2020, 13:3903/18/20
01/11/17
4649
Please try to log into the game. It should work now.
Mar 18, 2020, 19:1803/18/20
01/22/20
3
BlackAilment said:

I have the same issue, it has nothing to do with the browsers, fix the server please. 
The "Fix" was for an earlier issue and is/was a way to circumvent a server issue. Just like if you drive on the wrong side of the road to prevent hitting a pot hole it is not a car issue but a road issue.