My game won't load

1 Reply
User
6 July, 2019, 6:25 PM UTC

I used another google email account to create another game and my Nebula Wolf account has disappeared.

Could you reconnect that game, please?
UTC +8:00
0
Administrator
7 July, 2019, 9:56 AM UTC

Nebula said:


I used another google email account to create another game and my Nebula Wolf account has disappeared.

Could you reconnect that game, please?

Hello, Nebula!
We want to help you. Please provide us with the following information in PM so our team can resolve your issue as soon as possible:

      1. The name of the Kingdom, the coordinates of your lost Town, the exact name of your Clan, its tag and your name in the game.
      2. The receipts of purchases made on your lost account. You can find the purchase history by following the steps described here:

- for Google Play https://support.google.com/googleplay/answer/2850369
- for iTunes https://support.apple.com/en-us/HT204088
- for Facebook https://www.facebook.com/help/220279601335568?helpref=uf_permalink
- For Plarium, having received confirmation from your payment system.   

       3. Specify your email, device model and the approximate amount of Gold left on your lost account.
This data will help us to make sure that this account belongs to you.
Waiting for your answer!

Bearer of the highest Knowledge
UTC +3:00
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