All Categories

Customer "Support" ?

Customer "Support" ?

Search
Jun 26, 2019, 03:0206/26/19
10/17/14
6

Customer "Support" ?

UTC +8:00

Elder - Level: Diamond

HONOR

USER

Registered: 08/28/2017

Posts: 5

User ID: 1740736

Post ID: 625682

23 June, 2019, 8:28 AM UTC

Honor said:

 have put spending ANY more cash, on a game this flawed , ON HOLD. I log in every account (7) , every morning 1 at a time. in the last 4 weeks, FIVE have reset to 1st day in the daily rewards 1 every few days even though I have NOT missed even ONE day on any account. I have found in the past that any time a "bug" is identified it takes huge amounts of time for it to even be admitted to, and "forever" to be actually fixed. what once was a decent game, has fallen on that path of greed where Cash is more Important that making sure those DONATING that cash ( for something INTANGIBLE) are actually receiving SOMETHING for their Donations. Now, PROVE ME WRONG, please.

...........And Of COURSE, 3 days later and NOT ONE response of any kind LOLOL

UTC +8:00

Elder - Level: Diamond Wordsmith - Level: Gold Renowned - Level: Gold

Guru

WDYWTNTF

USER

Registered: 06/01/2018

Posts: 569

User ID: 2175267

Post ID: 625835

23 June, 2019, 9:17 PM UTC

Sometimes it can be who and how the problem is posed.

UTC +0:00

Elder - Level: Diamond

HONOR

USER

Registered: 08/28/2017

Posts: 5

User ID: 1740736

Post ID: 625973

24 June, 2019, 7:19 AM UTC

oh yes, I do understand, point blank and period FACTS are to be ignored , of course :-)

UTC +8:00

Elder - Level: Diamond

HONOR

USER

Registered: 08/28/2017

Posts: 5

User ID: 1740736

Post ID: 626838

26 June, 2019, 2:57 AM UTC

WDYWTNTF said:

Sometimes it can be who and how the problem is posed.

Hmmm, a personal attack? Really?... "Sometimes it can be WHO..".........Really? I surely hope you do not actually get Paid for these kind of responses. I mean to personally ATTACK a PAYING customer? I did not deserve that, I did not attack you or anyone. Was I Blunt? yes, Was I direct and to the point? sure. But I certainly hope there is someone above you with more ability to handle customer concerns. I will, of course, be sharing with any and all that will hear how Plarium thinks that those who pay them cash, should be treated.

UTC +8:00

Views
952
Comments
2
Comments
Jun 26, 2019, 13:0806/26/19
06/03/19
5
HONOR, INDEED YOU ARE RIGHT! I have logged into my ONE account, had MILLIONS of Resources SENT & Opened to me in REPORTS, and they NEVER show UP in my Town screen Resource Box.. the AMOUNT NEVER Changes..the Response I GET is.."Here is a Screen shot of your received Resources". you Have them". :/  well, they've been "Opened" IN REPORTS, But NEVER CREDITED to MY Resources in MY Resources box @ Upper Left of Town Page.  :(  still getting the run around from support..:/  I am NOT spending another DIME on this FLAWED Game EITHER!! WickedSarah VF808.
Jun 26, 2019, 17:5406/26/19
Jun 27, 2019, 01:00(edited)
02/21/18
1221

 I think that your situation is not the same.

Have you checked the drop down box  in the area you mentioned, this is where "extras" found in tiles go?

If you play on a mobile device check the treaure chest and then my items, you will find your resources here or try the palace it tells you there as well.

Edited later with extra information.