can't get in the game ?

4 Replies
User
21 May, 2019, 11:08 AM UTC
in crome it said already authenticated.  i've got 10 town's and it's all the same ? i just logged out of 1 and couldn't get back in. please fix it.
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Administrator
21 May, 2019, 12:23 PM UTC

miss P said:


in crome it said already authenticated.  i've got 10 town's and it's all the same ? i just logged out of 1 and couldn't get back in. please fix it.

Hello! Could you please describe the situation in details in PM?

Waiting for your answer and thank you in advance!

Bearer of the highest Knowledge
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User
21 May, 2019, 8:31 PM UTC
It doesnt appear to load on MSM bing since the  update.
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User
14 June, 2019, 7:28 AM UTC
Hello, my acsess to 5 of my accounts won't work anymore and i didn't know their id- numbers by now.only one account has acsess to it.could you help me please to get the connection to the others please?
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User
22 June, 2019, 5:55 AM UTC

Since the latest update (about a month back), Plarium website pages related to login/log off has been erratic.When I press "Log off" followed by "Yes" to the confirmation dialogue, the page takes forever to load or may not load at all and I end up with a black screen. I can easily say it happens 50% of the time at least. I can refresh the page and everything is back to normal again. So Basically, you can log off fine, but you cannot log in again because the page with the "Login" button usually get stuck loading or takes a considerably long time to do so.


As for people who cannot login after a logout, this is probably because they use multiple accounts. Plarium has limited the number of logins per machine (or IP), I think it is 4-5 every 1 or 2 hours. So if you just connected 4-5 accounts, on the 6th account forward you will start getting the error "Connection Lost". You just need to wait for an hour or two if you have the time, or simply find yourself another game to play, if cannot align this game with your available play time.


I agree that recently, the game is not as fun to play, and the amount of failures that do not get rectified in due time has outgrown the game updates and has been accumulating for a long time now.

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