Lost equipements

11 Replies
User
10 April, 2019, 6:17 PM UTC

Tonight, I lost two equipment amulet of my hero. And ít lost the same position : left amulet.

First, White amulet  + 8% Build and 32% Food,

Then Blue Amulet +33% Build.

Help me !!! Thanks


UTC +0:00
0
User
11 April, 2019, 12:32 PM UTC
I lost plated guantlet and one other legendary item too. (golden fibula) both this week
UTC +0:00
1
User
11 April, 2019, 1:41 PM UTC

It lost the same position, lefft amulet.

i not used position. i'm afraid it .

UTC +0:00
1
User
12 April, 2019, 9:34 PM UTC
I lost my stuff, too. And they won't give it back. This is freaking ridiculous.  
UTC +8:00
1
User
13 April, 2019, 1:36 AM UTC

It would be good if ADMIN could give us an update.


I'm in the same boat...the game stole two of my new Epic pieces...and now I'm also afraid to make new gear in case it too gets stolen.

I hope they fix this and reinstate my items as I don't think I could go on playing this game if you can put heaps of time and money in to it only to have items snatched away at random. C'mon Plarium hurry up eh?
UTC +0:00
2
User
14 April, 2019, 1:25 AM UTC
Add me to the victims of lost property
UTC +0:00
1
User
14 April, 2019, 2:48 PM UTC
It's been over a week. I still don't have my armor or helmet back.  Wtf?
UTC +8:00
0
Administrator
15 April, 2019, 1:54 PM UTC

Hello, Jarls! 

Please specify the next information about your situation in PM:

  1. Names of lost equipment and their quality;
  2. Were there any gems and runes;
  3. Approximate date of crafting this equip;
We want to help you! 

Waiting for your info and thank you in advance!

Bearer of the highest Knowledge
UTC +3:00
0
User
16 April, 2019, 6:33 AM UTC
I have similar issue, I lost my helm of the north, which they recovered in about 10 days.  At the same time I had a second bug that I reported the bug with my left amulet where I am NOT getting the effect, and as soon as I equipe one amulet, both my falcon gets "equiped" in the right amulet slot. , provided all the screenshot they asked, then suddenly just now my account is banned with no explaination.
UTC +0:00
0
User
19 April, 2019, 2:36 PM UTC

I have lost 3 amulets in the past 14 days.


First I lost a legendary Falcon Figurine from the right amulet slot of the hero on my alt.

That was restored by Support based on a screenshot that I provided.


Then I lost a legendary Plated Gauntlet from the left amulet slot of the hero on my alt.

That was restored after five days by Support, a few hours ago.


I also lost a legendary Plated Gauntlet from the left amulet slot of the hero on my main account, gemmed with legendary Emerald, Peridot, and Amber. It would have been crafted a few months ago, in the same period as my other invader equipment.

Support are refusing to restore it, because they think it is the same request as the Plated Gauntlet from my alt account.
UTC +4:00
0
User
13 May, 2019, 10:28 AM UTC
Hello plarium.  Ive lost an epic raven amulet a month ago but didnt think nothing of it until this morning i found my legendary ravens with legendary topaz an 8% silver production increase gem with my only rare rune prosperity has vanished .  it will take a long time to replace those items as i need gear for leifs equipment for a seige army withing my clan wolverines bite kingdom447 EYNIYARSTER. Name Pizzaza Yules
UTC +4:00
0
Administrator
14 May, 2019, 5:45 AM UTC

Pizzaza yules said:


Hello plarium.  Ive lost an epic raven amulet a month ago but didnt think nothing of it until this morning i found my legendary ravens with legendary topaz an 8% silver production increase gem with my only rare rune prosperity has vanished .  it will take a long time to replace those items as i need gear for leifs equipment for a seige army withing my clan wolverines bite kingdom447 EYNIYARSTER. Name Pizzaza Yules

Hello! Clarify in PM please:

  • your game ID ("Menu' --> "About the game");
  • exact date and time of vanishing your equipment;
  • name and quality of that equip, and if there were gems and runes, specify please names and quality;
Waiting for your answer and thank you in advance!

Bearer of the highest Knowledge
UTC +3:00
0
6930930 users registered; 125807 topics; 476878 posts; our newest member:temsikzero