Purchased a back pack but never got it

0 Replies
16 March, 2019, 1:58 AM UTC
I purchased a bank package but never received anything. I sent a message to the help, they said that they are reviewing but still nothing. I purchased for the event going on and now I am missing out on helping my clan and earning gold. Really need help, I even sent a copy of the receipt 
UTC +9:00
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