Hello, LONEWOLF!
Please note when you login the game, the data is loaded into your PC's memory - that's the game working principle. Every time the application is updated, it takes the part of RAM on your PC. This kind of failure happens in case your PC cannot load the application data due to the lack of RAM or unstable Internet connection. This situation may also be caused by the 32-bits of your Windows operating system. We recommend switching to the 64-bit version.
Please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/.
And check, please https://plarium.com/forum/en/vikings-war-of-clans/technical-questions/106959_what-does-the-game-need-to-work-correctly-/.
Also, try closing all not used applications and tabs in your browser (extensions, VPN, anti-virus) before launching the game.
If the situation doesn't change after performing the specified steps, please send us the information of all browsers you use to play the game and PC's configuration. Also, describe your actions in the game before the error message appeared. Please provide us with this information in PM. Hope for your understanding. Thank you in advance.
The problem with the certificate expiration, that I reported in the other topic is not fully fixed.
Now the certificate for vs1ld.plarium.com (173.45.87.67) expired too:
Common names *.plarium.com
Serial Number 008b4f7893e492302bf536fc89b7d34197
Valid until Fri, 01 May 2020 23:59:59 UTC (expired 19 minutes and 59 seconds ago) EXPIRED
See the following SSL report:
https://www.ssllabs.com/ssltest/analyze.html?d=vs1ld.plarium.com&s=173.45.87.67
The above certification expiration is the cause of the following error seen by the users after the web browser game load progress reaches 100%:
"Connection error"
Error code: Problem with Internet connection
Here are the request headers shown in the Firefox dev tools - this is attempt to connect to wss://vs1ld.plarium.com/ websocket:
Host: vs1ld.plarium.com
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:75.0) Gecko/20100101 Firefox/75.0
Accept: */*
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate, br
Sec-WebSocket-Version: 13
Origin: https://krcdn.plarium.com
Sec-WebSocket-Extensions: permessage-deflate
Sec-WebSocket-Key:
Connection: keep-alive, Upgrade
Cookie:
Pragma: no-cache
Cache-Control: no-cache
Upgrade: websocket
And the returned error:
An error occurred:: SEC_ERROR_EXPIRED_CERTIFICATE
URL: https://cdn-gpd.x-plarium.com/browser/canvas/sdk/v2/sdk.js
Server: cdn01.x-plarium.com (192.229.163.97)
Common Name (CN):: *.x-plarium.com
Expires On:: Wednesday, May 13, 2020
SHA-256 Fingerprint:: FA:7D:D6:14:61:D2:21:DC:F2:CA:01:22:3E:09:61:4A:2A:DC:E7:7A:A6:A5:AD:71:B4:6C:B2:B3:B2:FC:F2:D7
SHA1 Fingerprint:: ED:11:C0:5C:38:F6:D9:A2:FC:86:9F:08:78:D4:A9:92:5C:D0:15:64
See the report here:
https://www.ssllabs.com/ssltest/analyze.html?d=cdn01.x%2dplarium.com&s=192.229.163.97&latest
Did you say to shut down the antivirus? No antivirus running during an online game, one would think that's not a wise thing to do especially since payment details are stored in our game accounts.
Ivar Marksman said:
Hello, LONEWOLF!
Please note when you login the game, the data is loaded into your PC's memory - that's the game working principle. Every time the application is updated, it takes the part of RAM on your PC. This kind of failure happens in case your PC cannot load the application data due to the lack of RAM or unstable Internet connection. This situation may also be caused by the 32-bits of your Windows operating system. We recommend switching to the 64-bit version.
Please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/.
And check, please https://plarium.com/forum/en/vikings-war-of-clans/technical-questions/106959_what-does-the-game-need-to-work-correctly-/.
Also, try closing all not used applications and tabs in your browser (extensions, VPN, anti-virus) before launching the game.
If the situation doesn't change after performing the specified steps, please send us the information of all browsers you use to play the game and PC's configuration. Also, describe your actions in the game before the error message appeared. Please provide us with this information in PM. Hope for your understanding. Thank you in advance.
Dear Jarls,
Thank you for your patience in waiting for our response.
We are sorry that you encountered this situation. Our specialists have already taken actions to solve it. If you face such issue again, please contact us.
Thank you for your patience and understanding. We wish you a good play!
Je verbinding is niet privé
Cybercriminelen proberen mogelijk je gegevens van plarium.com te stelen (bijvoorbeeld wachtwoorden, berichten of creditcardgegevens). Meer informatie
NET::ERR_CERT_AUTHORITY_INVALID
Help de Chrome-beveiliging te verbeteren door URL's van sommige pagina's die je bezoekt, beperkte systeemgegevens en bepaalde paginacontent naar Google te sturen. Privacybeleid
This is the message that i get