WEBGL crash

27 Replies
User
13 December, 2018, 11:01 AM UTC

Hey Plarium, please fix the webgl crash,


it's been going on for too long.


my firefox about:config ,


webgl.disable-DOM-blit-uploads;false

webgl.disable-angle;false

webgl.disable-extensions;false

webgl.disable-fail-if-major-performance-caveat;false

webgl.disable-wgl;false

webgl.disabled;false

UTC +1:00
3
Administrator
13 December, 2018, 1:00 PM UTC

Dear SCOPY78,

Thank you very much for providing us with this information.

We apologize for any inconvenience caused and want to assure you that your request is already being processed. It will be resolved as soon as possible. Our speсialists investigate each case individually and sometimes it takes a long while to solve the issue. If you have any additional information, please provide us with it.

We hope for your understanding. 

Bearer of the highest Knowledge
UTC +3:00
0
User
14 December, 2018, 1:48 AM UTC
they will never fix it. webgl crashes now 4 month. buy packs and they are lucky and think, whey should we fix it - thay pay - all ok for us ^^
UTC +7:00
3
User
16 December, 2018, 12:04 AM UTC
I have same issue on all browsers ;-).  Makes doing tasks and scanning map horrible.
UTC +5:00
8
User
10 January, 2019, 12:08 PM UTC

Hi,


it is a certificate of poverty

 Plarium that you not solve the problem with this crash.

When I attack 2-3 uber than the crash came most time. Or when i look in the map from on side to an other.
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2
User
23 January, 2019, 10:12 AM UTC

Hi,


ok no response. Thanks for nothing!


No bug free game, no money from me!!!!!!!!!!!!!!!!!!!!!!!!!

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1
User
25 January, 2019, 8:21 PM UTC

Ivar Marksman said:


Dear SCOPY78,

Thank you very much for providing us with this information.

We apologize for any inconvenience caused and want to assure you that your request is already being processed. It will be resolved as soon as possible. Our speсialists investigate each case individually and sometimes it takes a long while to solve the issue. If you have any additional information, please provide us with it.

We hope for your understanding. 

hi Marksman,


this bug is still existing due to not enough memory for WebGl. Only your developers can increase the reserved memory space. On clients side is nothing left to do. When can we expect any fixes? The game crashes many times during normal gameplay...

best

Birka



[AKOF]
UTC +0:00
1
User
28 January, 2019, 1:22 AM UTC

Schildmaid_Birka said:


Ivar Marksman said:


Dear SCOPY78,

Thank you very much for providing us with this information.

We apologize for any inconvenience caused and want to assure you that your request is already being processed. It will be resolved as soon as possible. Our speсialists investigate each case individually and sometimes it takes a long while to solve the issue. If you have any additional information, please provide us with it.

We hope for your understanding. 

hi Marksman,


this bug is still existing due to not enough memory for WebGl. Only your developers can increase the reserved memory space. On clients side is nothing left to do. When can we expect any fixes? The game crashes many times during normal gameplay...

best

Birka

Problem is memory leaks / bad memory management.

UTC +2:00
1
User
1 February, 2019, 3:23 PM UTC
We have all reported this issue for like 2-3 years now, we get the same response from plarium, clear cache etc. and blaming it on the user end when it is perfectly clear it's on  serverside the issues are.
Aahz
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2
User
1 February, 2019, 7:03 PM UTC

Oh look, it works . Instead of the message "Out of memory" there is now the old "Connection Lost". Whether Plarium believes that now the users think they were guilty?

UTC +0:00
1
User
2 February, 2019, 10:09 AM UTC

No buying possible ..... it works not for both party's


Give me knowledge
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1
User
10 February, 2019, 2:38 AM UTC

Sadly I'm not totally thrilled to see all these posts here, I've been told by Plarium check this then that and etc and etc, brand new computer and getting memory notices from Plarium just wow; doesn't sound by the above quotes that they even plan to fix this!! 

I just did invaders with a double hero, I started at 9pm, by 9:15pm I was dumped off the server  22 times, now you tell me how much FUN is that?

Guess I'll have to reconfigure my wallet when I purchase packs, cos this is simply BS!!!


Not a happy camper here!
UTC +7:00
1
User
10 February, 2019, 8:33 PM UTC

Same here! 

Daily WebGL crashes.  I can´t kill 1 single uber without at least 1 crash.

I don´t dare to drop shield and attack because it´s pretty likely I get kicked and get cleared.


IT IS NOT FUN TO PLAY LIKE THAT!!!

And I do spend money for this game.


Please start working on it.


UTC +0:00
1
User
10 February, 2019, 8:59 PM UTC

Hi,


here the same. Most at KVK or CVC Events.


I write it so many times but NOTHING.


Plarium goes more and more to a joke company!!!
UTC +1:00
0
User
1 March, 2019, 3:23 PM UTC

Hi,


PLEASE PLARIUM GIVE AN ANSWER when this fault will be solved?


I can not play normal, I must have fear that at every moment the game crash when i only do something.
UTC +1:00
0
User
2 March, 2019, 8:03 PM UTC

I see Plarium has done nothing for the webgl crashes. I can't kill a single uber without crashing. 

"Out of memory. If you are the developer of this content, try allocating more memory to your WebGL build in the WebGL player settings."

Playing this game has become a chore, not entertainment.

Bite Me
UTC -5:00
0
User
7 March, 2019, 5:17 AM UTC
The plarium app slows the crashes.  But the app in itself has it  own issues.
UTC +5:00
1
User
10 March, 2019, 2:11 PM UTC
This is still pretty importaint to get fixed. 3 months since reply from admin. Is this being looked into by Plarium, or do we still get the same "non working" solution to fix it.
UTC +7:00
0
User
11 March, 2019, 9:57 AM UTC
This Webgl memory crash is getting out of hand. Constant crashing, Clearing cache, closing web page, restarting computer does not work. This is not a players side problem.  Plarium you need to fix these issues.  The game is no longer playable.  Crashing killing ubers, doing tasks, just having a screen open on my laptop in game, with no action being taken and the game has a Webgl memory crash. 
UTC +0:00
1
User
11 March, 2019, 3:42 PM UTC

Failed to load ressources "Unknown Error" Main JSON:

https://live.plarium.com/vikings/version/3.10.2/webgl/main.json

This is what i get if i want to login on my PC.




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