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Bought bank offer, didn't get everything promised

Bought bank offer, didn't get everything promised

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Oct 21, 2018, 19:3910/21/18
09/23/18
12

Bought bank offer, didn't get everything promised

Bought one of the discounted offers. Didn't get everything it advertised.


Here is the offer:

Here is what I got:




I'm not sure if I got all the gold promised because I didn't expect an error and didn't look at exactly how much I had before. It seems close, but I can't tell if it's accurate or a couple thousand off.


As you can see, this is what I'm missing:


3,000,000 x10

1,500,000 Lumber/Iron/Stone x20

750,000 Silver x40

500 VIP x190

1000 VIP x95


Has anyone else experienced this? I've sent a ticket in.

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Comments
Nov 18, 2018, 08:5211/18/18
Nov 18, 2018, 08:53(edited)
11/18/18
1
What did you do? What happened with all other things?
Nov 18, 2018, 22:0711/18/18
07/09/15
240
you have to file a ticket with the charges on your statement.