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Aug 31, 2020, 19:0208/31/20
05/01/20
0

login problem

 yesterday around 14.00 hours (dutch time )  i cannot login  support team was awere of the problem  after a few hours    i can login after pas word reset  but  the game started at lvl 1  butt my accont was lvl33  lots of gold  rss  300  15 day, and 7 day,s and more  now  i get the support team confis that it is my account  by using bank nota  ping adress but so far the say the have fix the problemm still start with lvl  so now we can say plarium.com is shit ?/  spend on the last 3 weeks  75 euro on packages  
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5
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Jan 13, 2021, 12:3201/13/21
Jan 13, 2021, 12:32(edited)
01/11/17
4649
Erth

Hi,

I had to reset my password to login (2 hours ago). The progress meter stopped at 45%. I have sent an email to support: games.support@plarium.com but I haven't got a reply yet.


Issues: Lost account / can't log in / connect to my account via Facebook

https://vikings-war-of-clans.fandom.com/f/p/2945079366910105296 https://hireessaywriter.onl  

Hi Erth, please wait for the reply of my colleagues. They reply within a 24-hour period. 

Jan 30, 2021, 19:0601/30/21
03/26/17
2

my game was level 28 and now is 13 no clan all my resources gone and the gold and items i bought

Jan 31, 2021, 16:1101/31/21
Jan 31, 2021, 16:20(edited)
01/31/18
341

You have asked the same question in 2 places which isnt necessary.

As for the situation, its a new one on me, normally its "my game has gone back to the start".

As to the remedy.You will have to contact support directly now as they are the only ones who fix things.

Rereading your post , it looks like you did go back to the beginning, but didnt notice that. 

Check the kingdom numbers,or the names.

If you forgotten either or both and have an idea of when you started playing it might  help reminding you if you look at the kingdoms map.

You need your old log in details and /or help connecting to your old game