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Disconnects  and error message

Disconnects and error message

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Nov 9, 2019, 13:5111/09/19
06/21/17
1293

Disconnects and error message

Anyone else suffering the game freezing  and the need to reload it, frequent disconnects from the game and browser error messages when it then cannot find the game? 

Also has anyone one else seen the black screen flash up with the message " something went wrong"? 

What about the town being empty and waiting for the buildings to reappear?



There's also the terrible lag and the non response to commands that's been going on for most of the day,

Too much going off at the same time perhaps.

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Comments
7
Comments
Nov 9, 2019, 20:2011/09/19
01/25/17
4
I am noticing I am having trouble logging in each day and takes a minimum of 8 login attempts to load up, then when in the game, I click on tasks etc and nothing happens for a long while. I cleared my browser cache and also used "ctrl F5" command to reload without success. This has been happening since the last maintenance outage. Before then, no issues.
Nov 11, 2019, 12:3211/11/19
01/11/17
4649

Greetings!

Please follow the link below to find the instruction with possible steps to solve this issue:

https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/

If the situation doesn't change after performing the specified steps, please send us the screenshot of the error and attach the information about your browser. To find the relevant information about your browser, please follow the link below by opening the link in the browser where you try to launch the game:

https://aboutmybrowser.com

We hope for your understanding. Thank you in advance.


Nov 11, 2019, 13:5611/11/19
Nov 11, 2019, 14:11(edited)
02/21/18
1221

I just checked  your link and the cube is spinning  on both firefox and chrome.

So we will have to see if the current maintenance has had any effect.

Whilst here, why wont it load at all on edge? There doesnt appear to be a link to a useful cube test for this browser, in order to see if this might be the reason it isnt playable any more on edge.


I just pasted the link to the edge search engine and opened up the webgl there.

The cube is spinning, so is there another reason the game stopped working on edge?

I have been wondering if the game is getting too big or complex for it to continute to be operable on simple computers.

I can imagine that players are not going to want to have to purchase a more sophisticated computer just to be able to play your game, especially as people who say they play other operators similar games have little or no problem with them.

Nov 12, 2019, 06:5011/12/19
01/11/17
4649
Microsoft Edge browser doesn't support Java. It is necessary to run our game.
Nov 12, 2019, 10:4411/12/19
07/09/15
240
Download Plarium APP.  Its poo but still better than browser alone
Nov 12, 2019, 14:0911/12/19
02/21/18
1221
Ivar Marksman said:

Microsoft Edge browser doesn't support Java. It is necessary to run our game.
Thanks for that, I finally got an answer, its a shame it wasnt mentioned before when this first happened, as edge used to work for this game
Nov 20, 2019, 02:1411/20/19
02/21/18
1221

Ivar Marksman said:


Microsoft Edge browser doesn't support Java. It is necessary to run our game.

I  already responded to your post, but subsequently your answer doesnt seem to be as sound as first appeared.

Today someone appears to be complaing about edge not working where it would normally.

Other forum posts suggest that players use edge.

Lastly someone told me that MSN , Edge does support Java.