Why not stop the game when one of mobile or browser not work

9 Replies
User
14 May, 2019, 8:26 AM UTC

Hi,


at the moment all browser player can not log in. Mobile user can play.


Why the game will not stop for all when some could not play and some could?

This is not fair!

Stop the complete game and give all 1-2 day shield when this happen.


I want now an answer from Plarium!

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3
iai
User
14 May, 2019, 8:33 AM UTC

Hi,


I totally agree with this.

If there is a problem with server access from browsers but not from mobile apps, then just stop it for all.


And all this during CvC event
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User
14 May, 2019, 8:40 AM UTC

Hello,

Any idea about the cause... server down? attacked? Gremlins?

I really want to play with my browser, shield will be down soon... and i'll be very angry.

This game is expansive so we need a *premium* services ;-)

Thanks.
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User
14 May, 2019, 9:09 AM UTC
why can we log in?
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User
14 May, 2019, 9:21 AM UTC
The fact remains, I AM A PAYING CUSTOMER, where is the customer service?, where are the notifications?, this simply is not good enough.
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User
14 May, 2019, 9:29 AM UTC
and i bet those who loose protection due to this glitch dont get compensated for any lost res or troops 
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User
14 May, 2019, 9:34 AM UTC
i've spent 1000's of $ if i loose all my stuff ( troops & res ) with no attempt to replace it i will be extremely pi##ed off 
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User
16 May, 2019, 8:52 PM UTC

That's what Plarium's best at. Ignoring their customers. No wonder more people leaving the game.


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User
17 May, 2019, 9:52 AM UTC

Hi,


Plarium no answer is an answer!!



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CIM
User
17 May, 2019, 9:52 AM UTC
Yes does seem if one of the major platforms are down the whole game should be halted ... and also then 24 hour peace shields be put on or added to all players ...
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