Plarium just dropped in my appreciations

9 Replies
User
21 August, 2018, 3:56 PM UTC

Hi Jarls !


A little bit of frustration against Plarium.


A player from another kingdom intended to join us. Once his decision is made, he clicked on my city and move next to me... The only problem, we were in CVC and I was in the enemy kingdom...


I send the discussions between him and me in screehshot and Plarium does not want to move that player in our kingdom...


It's whatever...

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User
21 August, 2018, 6:07 PM UTC

Yikes! I would tell him to contact support and plead with them describing his blunder. Hopefully they'll help him out... That sucks man!

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User
22 August, 2018, 2:13 AM UTC

You may or may not be lucky  with futher pleas to Plarium.


Did he use Drakkar or Novice Jump.?

If it was a novice jump ,it may be smarter to start again,and move to the right place this time.


Otherwise its palace 21 and Drakkars as  the worst case scenario.

He could always  play two towns in the mean time.

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User
22 August, 2018, 12:48 PM UTC

The player who want to join us and me contacted Plarium...


PLARIUM ...! Sorry, I'm realy angry about her !
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Administrator
22 August, 2018, 1:01 PM UTC

Dear HEYRICK XIV,

We understand your concern. Unfortunately, we cannot help you in this case. Please be more attentive to prevent similar situations in the futurе. However, the player from another Kingdom can move to your Kingdom in two months with help of needed amount of Drakkars. If you have any additional questions, please don't hesitate to contact us. We hope for your understanding. 

Helping Jarls with their issues about the Vikings’ universe
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User
22 August, 2018, 1:53 PM UTC
Ouch :/
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User
22 August, 2018, 3:29 PM UTC

Erna Fiery said:


Dear HEYRICK XIV,

We understand your concern. Unfortunately, we cannot help you in this case. Please be more attentive to prevent similar situations in the futurе. However, the player from another Kingdom can move to your Kingdom in two months with help of needed amount of Drakkars. If you have any additional questions, please don't hesitate to contact us. We hope for your understanding. 

I CAN'T UNDERSTAND ! It's unbelievable !


In our support request, I joined the discussion I got with the player who wants to joins us, if the support read it, it's clearly written that he want to join us...


This guy paid for drakkars, now he have to wait 2 monts and buy again drakkars ! It's what you want, that he pay again $$$



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User
22 August, 2018, 8:27 PM UTC

After your first post,though worth trying again, I didnt think you would get anywhere by contacting support.

Apart from the monetary aspect, I can see why they wouldn/couldnt help.

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User
23 August, 2018, 12:18 PM UTC

WDYWTNTF said:


After your first post,though worth trying again, I didnt think you would get anywhere by contacting support.

Apart from the monetary aspect, I can see why they wouldn/couldnt help.

Why could not I contact support ? The player spent the drakkars for nothing, this is a mistake ...


I thought Plarium would understand since we have a copy of our discussion ! Must believe that I was wrong !

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User
25 August, 2018, 2:45 PM UTC

It was worth trying support, however I did think they woudnt help, and it appears that it was somewhat mean of them not to,though they were right to say that your friend should have checked before the final decision, as the game has several areas where there appears to be what are deliberate traps for the unwary to fall into.

The most obvious is the spending gold accidentally,beacause of its proximity to build,train,and research buttons,it also uses the same space as the purple free button.

Another is the free novice jump button. which changes its  usual order when moving to another kingdom for clan events.Theres probably more.

An undo mistake button would help, but how often would it be needed  to warrant its inclusion.

Dont know how many Drakkars he spent but they couldve just moved him,or given him the Drakkars needed to move,but unfortunately the

innocent suffer the consequences of those that would abuse the system.

Which is probably why they didnt help.

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