Have a happy and safe Labor Day!

4 Replies
General T. Winters
4 September, 2017, 8:42 AM UTC

Have a happy and safe Labor Day!

Relax and enjoy today - you deserve it!


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Shubs
5 September, 2017, 8:03 AM UTC

General T. Winters said:


Have a happy and safe Labor Day!

Relax and enjoy today - you deserve it!

Wishes from General Winters, to all those, who are expecting...


#JustKidding


Wish you the same general. Stay Happy and Happy Gaming!!
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Player Simon
5 September, 2017, 3:38 PM UTC
Why is the game lagging so much, I keep getting "Recover web page", I have a laptop not that old dedicated to this game it shouldn't be lagging it is pissing me right off.
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Sergey Kryvorotchenko
Community Manager
5 September, 2017, 3:46 PM UTC

Player Simon said:


Why is the game lagging so much, I keep getting "Recover web page", I have a laptop not that old dedicated to this game it shouldn't be lagging it is pissing me right off.

Greetings!

There can be many reasons why the lags occur.

The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.


To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:


1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6


2. Access Network tab http://screencast.com/t/rRKZ9T9bsG


3. Try to access the game


4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g


5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.


6. Send this information to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new


They will help you to understand the reason of your lags and will help you to fix them.

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
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Player Simon
5 September, 2017, 3:53 PM UTC
Thank you for the reply.
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