Attention! Important Changes in Forum Affairs!

16 Replies
General T. Winters
1 March, 2016, 3:31 PM UTC

STRATCOM HIGH PRIORITY TRANSMISSION

Listen up, Commanders! 

General T. Winters has gone undercover to hunt down Morgana’s mutants. The terms of his return are yet to be determined. 

While the General is on the mission, he will be unable to take care of the Forum affairs. STRATCOM is assigning this honorable duty on to their trusted Community Managers Aleksandra Miroshyna (profile) and Alyona Kolomiitseva (profile). They have gained a reputation for being attentive, thoughtful, and very efficient in everything they do. 

Alex and Alyona's mission is to help those who seek assistance on how to play the game. They will also be working on growing the community and improving the quality of communication on Forum. 

Important! The Community Managers will participate in the Forum affairs only. Unfortunately, they will not be able to reply to your PMs. If you have an urgent request, send a PM to General T. Winters. Even though he is busy hunting, he is ready to help his soldiers no matter what. 

Commanders, please give Alexandra and Alyona a warm welcome! 

END TRANSMISSION STRATCOM TRANSMISSION



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Iseva
1 March, 2016, 3:44 PM UTC

Welcome commanders!


PS: Kolomiitseva - you have my name in yours ;)

Whatever you say man... I'm cool as hell - LOL
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Alyona Kolomiitseva
Community Manager
1 March, 2016, 4:25 PM UTC

To Iseva,


Well, almost ;)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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HOUSE OF PAIN
2 March, 2016, 11:58 AM UTC

You people are on ********** !!

https://gyazo.com/4f82390ebd53df952a1b76841bcac721

$1500 for this,  


Edited. Watch the language.

- fakeasnever
House,
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Maniakaal
2 March, 2016, 12:03 PM UTC

HOUSE OF PAIN said:


You people are on ***** !!

https://gyazo.com/4f82390ebd53df952a1b76841bcac721

$1500 for this,  

Lol, those are heavy...


But these are offers for building speed up etc..


I would not take it, there are not CHIPS inside the pack ;-(



Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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BiohazarD
Moderator
2 March, 2016, 4:59 PM UTC
Maniakaal said:

HOUSE OF PAIN said:


You people are on *** !!

https://gyazo.com/4f82390ebd53df952a1b76841bcac721

$1500 for this,  

Lol, those are heavy...


But these are offers for building speed up etc..


I would not take it, there are not CHIPS inside the pack ;-(



Wow, is that in pesos or something?
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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Maniakaal
10 March, 2016, 10:00 AM UTC

General T. Winters said:


STRATCOM HIGH PRIORITY TRANSMISSION

Listen up, Commanders! 

General T. Winters has gone undercover to hunt down Morgana’s mutants. The terms of his return are yet to be determined. 

While the General is on the mission, he will be unable to take care of the Forum affairs. STRATCOM is assigning this honorable duty on to their trusted Community Managers Aleksandra Miroshyna (profile) and Alyona Kolomiitseva (profile). They have gained a reputation for being attentive, thoughtful, and very efficient in everything they do. 

Alex and Alyona's mission is to help those who seek assistance on how to play the game. They will also be working on growing the community and improving the quality of communication on Forum. 

Important! The Community Managers will participate in the Forum affairs only. Unfortunately, they will not be able to reply to your PMs. If you have an urgent request, send a PM to General T. Winters. Even though he is busy hunting, he is ready to help his soldiers no matter what. 

Commanders, please give Alexandra and Alyona a warm welcome! 

END TRANSMISSION STRATCOM TRANSMISSION


This was a smart move.  Take 2 person who talk with players on all forums. Only two. They are for all browser game forums, but also for all the facebook gamepages.  They also have the duty to talk  and inform all moderators. Also these 2 smart ladies it seems do not play any game. Maybe that is why we only see them post something in the first 2 days they became introduced. This is a very good improvement to the forum.  A much better way of communications between Plarium and players.

Thanx for this.. it's much better now, the forum is for the players now. And for the moderators... I seen already a couple of moderators on the facebook pages leaving and turned down their jobs.


Plarium go think! After making the game worse, you also do it with the forum/facebook pages. Your moderators are running away, your players are running away. When will you see this? When will you get some sense and become smart?






Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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CK-Basilius Errant Le'reaper
10 March, 2016, 10:32 AM UTC
amen brother
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Alyona Kolomiitseva
Community Manager
10 March, 2016, 11:17 AM UTC

Maniakaal said:



This was a smart move.  Take 2 person who talk with players on all forums. Only two. They are for all browser game forums, but also for all the facebook gamepages.  They also have the duty to talk  and inform all moderators. Also these 2 smart ladies it seems do not play any game. Maybe that is why we only see them post something in the first 2 days they became introduced. This is a very good improvement to the forum.  A much better way of communications between Plarium and players.

Thanx for this.. it's much better now, the forum is for the players now. And for the moderators... I seen already a couple of moderators on the facebook pages leaving and turned down their jobs.


Plarium go think! After making the game worse, you also do it with the forum/facebook pages. Your moderators are running away, your players are running away. When will you see this? When will you get some sense and become smart?






I will not discuss the situation with moderators, but I can answer your other concerns.

First of all, let me ensure you that we do play our games. We play on test servers, and we may not have the same experience as you do. But I'm sure you agree that it would be unfair if Plarium employees played on the same servers as our players do.

Next. We do have a lot of work to do in our Communities, but it's our job to make you feel comfortable here. But it's up to you to decide whether you need our help here or not. But after reading your comment, I think you do. And I will help you with your issues.

We have a strong moderators team and a lot of experienced players to answer gameplay questions and help players with the most common issues. And if the issue cannot be resolved by the moderators and other players, we appear. But we always give a chance to our Communities to evolve, to find the best options, to discover new game features and to reach success in what you all are doing here. 

We will guide you through the world of our games, help you to find the bright sides and become your connection with the developers. 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Maniakaal
10 March, 2016, 1:54 PM UTC

Alyona Kolomiitseva said:


I will not discuss the situation with moderators, but I can answer your other concerns.

I don't need discussion about that, it was just a fact.


First of all, let me ensure you that we do play our games. We play on test servers, and we may not have the same experience as you do. But I'm sure you agree that it would be unfair if Plarium employees played on the same servers as our players do.

I think there are a lot of players who think else. Just count all the posts in the game where people asked to make it possible to attack Genreal Winters or the Plarium Emitter ;-)



Next. We do have a lot of work to do in our Communities, but it's our job to make you feel comfortable here. But it's up to you to decide whether you need our help here or not. But after reading your comment, I think you do. And I will help you with your issues.

I you read good, you will not find any kind of help question into my post.


We have a strong moderators team and a lot of experienced players to answer gameplay questions and help players with the most common issues. And if the issue cannot be resolved by the moderators and other players, we appear. But we always give a chance to our Communities to evolve, to find the best options, to discover new game features and to reach success in what you all are doing here. 

We will guide you through the world of our games, help you to find the bright sides and become your connection with the developers.

I just gave you my concerns about the way of communications given to players with my post. I don't need help. but some other less experienced players might.

It's just interesting that you now just "Woke Up". And post some things again in the forum. After my post.

So maybe my post helped...


We will see





Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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BiohazarD
Moderator
10 March, 2016, 8:21 PM UTC
Alyona Kolomiitseva said:

Maniakaal said:



This was a smart move.  Take 2 person who talk with players on all forums. Only two. They are for all browser game forums, but also for all the facebook gamepages.  They also have the duty to talk  and inform all moderators. Also these 2 smart ladies it seems do not play any game. Maybe that is why we only see them post something in the first 2 days they became introduced. This is a very good improvement to the forum.  A much better way of communications between Plarium and players.

Thanx for this.. it's much better now, the forum is for the players now. And for the moderators... I seen already a couple of moderators on the facebook pages leaving and turned down their jobs.


Plarium go think! After making the game worse, you also do it with the forum/facebook pages. Your moderators are running away, your players are running away. When will you see this? When will you get some sense and become smart?






I will not discuss the situation with moderators, but I can answer your other concerns.

First of all, let me ensure you that we do play our games. We play on test servers, and we may not have the same experience as you do. But I'm sure you agree that it would be unfair if Plarium employees played on the same servers as our players do.

Next. We do have a lot of work to do in our Communities, but it's our job to make you feel comfortable here. But it's up to you to decide whether you need our help here or not. But after reading your comment, I think you do. And I will help you with your issues.

We have a strong moderators team and a lot of experienced players to answer gameplay questions and help players with the most common issues. And if the issue cannot be resolved by the moderators and other players, we appear. But we always give a chance to our Communities to evolve, to find the best options, to discover new game features and to reach success in what you all are doing here. 

We will guide you through the world of our games, help you to find the bright sides and become your connection with the developers. 

Actually, I wouldn't mind seeing plarium employees playing on the live servers (with a regular account of course, not some special admin account with infinite crystals).  It would give them a sense of how the gameplay goes for normal players.  Or, you could allow certain experienced players to join you on the test servers.  more people testing = more bugs detected before they hit the live server, and it would give plarium employees a chance to interact directly with players. 
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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Alyona Kolomiitseva
Community Manager
11 March, 2016, 9:27 AM UTC
BiohazarD said:


Actually, I wouldn't mind seeing plarium employees playing on the live servers (with a regular account of course, not some special admin account with infinite crystals).  It would give them a sense of how the gameplay goes for normal players.  Or, you could allow certain experienced players to join you on the test servers.  more people testing = more bugs detected before they hit the live server, and it would give plarium employees a chance to interact directly with players. 
Thank you for this suggestion, but we don't have any plans to change the current system. As for the direct contact, any player has a contact with our Community Managers on Forum, and with our Support Agents through tickets.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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DiamondMind
18 March, 2016, 6:29 PM UTC
Is there any data for troop strenghts to kill infestations above level 100?
BustaNUT
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Maniakaal
17 June, 2016, 4:42 PM UTC

Yes there is ;-)


Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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rooferron1
28 August, 2016, 11:58 PM UTC

I am wondering how high level players (80+) are dominating upgrade tournaments? 

 How do they even have anything left  to upgrade? 

 I am wondering, since i think i will be finished upgrading before level 70.

RONPER

RONPER
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fakeasnever
Moderator
29 August, 2016, 1:03 AM UTC

@Rooferron1 (28 August, 2016, 11:58 PM UTC):
For future reference, questions like this should be in a dedicated topic.

They probably did complete everything, but with the relatively recent addition of Upgrade Chips, there are more upgrades for them to complete.

If Internet Explorer still asks to be your default browser, then you can do anything :D
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BiohazarD
Moderator
29 August, 2016, 1:56 PM UTC
rooferron1 said:

I am wondering how high level players (80+) are dominating upgrade tournaments? 

 How do they even have anything left  to upgrade? 

 I am wondering, since i think i will be finished upgrading before level 70.

RONPER

Some people get most of their experience from infests and pvp, so they may have been playing the game for less time than you but have achieved a higher level. 
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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