Commanders,

We have some update on Unique Clan Logos that were obtainable by completing certain Clan Achievements.

As the number of Clans in the game increases, we are getting more and more new requests to create a Unique Logo. Furthermore, we have received a significant amount of negative feedback from our players whose Unique Logos had to be delayed.

Of course, we would love if it was possible to create logos faster but, unfortunately, the situation has shown that delays are inevitable. We fully understand that such enormous delays are not OK, and we don't want to provide service that does not meet the expectations of our players. That's why we were forced to make several difficult decisions. And now it's time to announce them:

1. We are going to stop accepting Unique Clan Logo requests after June 25st, 2018.

We understand that some Clans are very close to complete the requirements, that’s why you have two weeks to reach the finish line and submit your request. Please contact our Support Team with the screenshot of your Clan Achievements https://plariumsupport.zendesk.com/hc/requests/new?ticket_form_id=114094017452

2. All the Clans that are waiting for their Unique Clan Logos will be given a choice to either wait for their Unique Logo (currently ETA can be 8-10 months or more) or receive a pack of precious Items instead.

Please accept our apologies for this situation and enduring such a long wait. We are sure that your Clan will find new challenges in the game!