can anyone explane this

40 Replies
BiohazarD
Moderator
22 August, 2017, 9:30 PM UTC
Mother Of Dragons said:

And who can explain this now?

http://prntscr.com/gbsm3l

If you check XP tournament rankings you'll see many of this obviously bot sectors ranking at the moment. They all look exactly the same, same starting date, negative raid points and so on and so on.. .

It is really becoming a joke around here ! 

PLARIUM, 

Please take measures . The good time people want to spend here is becoming an insult to all of us !


Hmm looks like the bots are doing infests again.  
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Mother Of Dragons
22 August, 2017, 9:47 PM UTC
BiohazarD said:

Mother Of Dragons said:

And who can explain this now?

http://prntscr.com/gbsm3l

If you check XP tournament rankings you'll see many of this obviously bot sectors ranking at the moment. They all look exactly the same, same starting date, negative raid points and so on and so on.. .

It is really becoming a joke around here ! 

PLARIUM, 

Please take measures . The good time people want to spend here is becoming an insult to all of us !


Hmm looks like the bots are doing infests again.  
I don't care if they do infests or dance tango as long as they don't go in the rankings and don't use anything they have as power . Sadly, I don't think this is the case:(
MotherOfDragons
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Sergey Kryvorotchenko
Community Manager
23 August, 2017, 10:55 AM UTC

Mother Of Dragons said:


And who can explain this now?

http://prntscr.com/gbsm3l

If you check XP tournament rankings you'll see many of this obviously bot sectors ranking at the moment. They all look exactly the same, same starting date, negative raid points and so on and so on.. .

It is really becoming a joke around here ! 

PLARIUM, 

Please take measures . The good time people want to spend here is becoming an insult to all of us !


Hi there!


Be sure we are fighting with bots in the game and we try to take measures each time when we face such accounts.

Let me also remind you that if you suspect someone of being a bot, please forward your requests to our Support Team and our specialists will take appropriate actions.

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
chocolatebox
23 August, 2017, 11:40 AM UTC

Thank you for your answer.

Yes, would be nice to disqualify all the sectors in XP tournament right now. This is to start with.. I will send what I have noticed in the rankings at the moment. 

I hope this will be taken care of. 
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Mother Of Dragons
23 August, 2017, 11:47 AM UTC

Hey chocolatebox :)

Nice name:)

I'm happy you've also seen this. Means I'm not the only one .


And Thank you Segey for coming back about the issue:)


I will also follow what I have noticed .


MotherOfDragons
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TYSON
23 August, 2017, 2:01 PM UTC
Plarium should deal with this problem, why should we have to do the work for them ???
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TYSON
23 August, 2017, 2:24 PM UTC
Plarium make me laugh...when they found out they had problems with infests about a year ago they fixed that problem straight away....now they have this problem they are dragging their feet to fix it, probably because this problem isnt costing them any money....
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IVAN
23 August, 2017, 6:17 PM UTC
http://prntscr.com/gc6m95 ???
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IVAN
23 August, 2017, 6:19 PM UTC
ok so.... now bots have the inactive players comeback protection too?
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IVAN
23 August, 2017, 6:30 PM UTC
I have been playing this game since 2011 more than 6 years now but lastly since 2016 i,m seeing more issues in this game than ever c,mon plarium use our money better at least thank you very munch :)
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BiohazarD
Moderator
24 August, 2017, 9:41 AM UTC
IVAN said:

I have been playing this game since 2011 more than 7 years now but lastly since 2016 i,m seeing more issues in this game than ever c,mon plarium use our money better at least thank you very munch :)
2011 to 2017 is 6 years...
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Mother Of Dragons
24 August, 2017, 10:40 AM UTC

Ah, 

Just check the whole clan ... 

I also wonder how is it possible for 12 of them to be in the high positions in XP tournament with the stats they display..hmmm ???

MotherOfDragons
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IVAN
24 August, 2017, 5:56 PM UTC

@BIOHAZARD my mistake  i meant to write six years but i didn,t check out  before posting will correct it now thanks. This clan is called ***Imperial Army*** and like @MOTHER OF DRAGONS said their stats, sector names etc.... are like the bots ones please plarium check it out and now back to my question.... http://prntscr.com/gclg3p why does lv 49-50-51 bots of my zone have inactive players comeback protection?? can anyone explain pls.

 
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Shubs
29 August, 2017, 6:55 AM UTC

IVAN said:


@BIOHAZARD my mistake  i meant to write six years but i didn,t check out  before posting will correct it now thanks. This clan is called ***Imperial Army*** and like @MOTHER OF DRAGONS said their stats, sector names etc.... are like the bots ones please plarium check it out and now back to my question.... http://prntscr.com/gclg3p why does lv 49-50-51 bots of my zone have inactive players comeback protection?? can anyone explain pls.

 

Not only the come-back/beginners' protection, BOTS have got their Echeleon status activated too.


UTC +8:00
Sergey Kryvorotchenko
Community Manager
29 August, 2017, 11:13 AM UTC

IVAN said:


ok so.... now bots have the inactive players comeback protection too?

Hey! We're aware that recently some suspicious accounts got a temporary protection. Unfortunately, it's an annoying coincidence. Please note that we don't protect such accounts from any attacks.


As I know their protection was finished and the bubbles were disappeared. We apologize for this situation.

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
Sergey Kryvorotchenko
Community Manager
29 August, 2017, 11:16 AM UTC
IVAN said:

I have been playing this game since 2011 more than 6 years now but lastly since 2016 i,m seeing more issues in this game than ever c,mon plarium use our money better at least thank you very munch :)
We're working on bug-fixing and bot-fighting right now, Commander. I hope our new updates will change your mind about the game :)
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
Sergey Kryvorotchenko
Community Manager
29 August, 2017, 11:21 AM UTC
TYSON said:

Plarium should deal with this problem, why should we have to do the work for them ???
Sometimes it's very difficult to identify bots in the game. We do this automatically but sometimes our Support specialists need your help to have a full data about suspicious accounts. That's why I ask you reporting your screenshots and other proofs to our Support but not to our Forum. Many thanks for understanding.
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
IVAN
29 August, 2017, 10:43 PM UTC

Sergey Kryvorotchenko said:


IVAN said:


I have been playing this game since 2011 more than 6 years now but lastly since 2016 i,m seeing more issues in this game than ever c,mon plarium use our money better at least thank you very munch :)

We're working on bug-fixing and bot-fighting right now, Commander. I hope our new updates will change your mind about the game :)

I will wait for plarium updates then lastly the only thing those updates gave me were dissapointments let,s see if your Company finally changes my mind I will be happy about that too. Thanks for answer my question but bots STILL have their protection and i cannot raid well becouse of that hope this issue will be fixed soon.

 


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BiohazarD
Moderator
30 August, 2017, 4:09 PM UTC
IVAN said:

Sergey Kryvorotchenko said:


IVAN said:


I have been playing this game since 2011 more than 6 years now but lastly since 2016 i,m seeing more issues in this game than ever c,mon plarium use our money better at least thank you very munch :)

We're working on bug-fixing and bot-fighting right now, Commander. I hope our new updates will change your mind about the game :)

I will wait for plarium updates then lastly the only thing those updates gave me were dissapointments let,s see if your Company finally changes my mind I will be happy about that too. Thanks for answer my question but bots STILL have their protection and i cannot raid well becouse of that hope this issue will be fixed soon.

 


The bots just have protection because they were inactive for a few months then became active again, so the game automatically gave them 7 day return protection.  It should be gone in a few days.  
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IVAN
30 August, 2017, 7:45 PM UTC

Yes you,re correct Biohazard you should have tell me for the beggining instead of correct a Little mistake of my post  :) Now they,re without protection but i just don,t get why a bot should count as "getting active again" by the game if they,re bases of plarium system and not a player account anyway thank you and the community manager for the information and i hope that like the community manager said the new updates of Plarium finally makes this game better and reduce the number of bugs I have been playing here during a long time  i really likes the game and I know i,m not the only one that wants this game to be better. And for Plarium: please focus on your players request and game issues more and don,t let the money blinds you I know you can do better than this instead of put new epic offers and pack that only crystals players will buy everyday check out if there is some issue and that way the players won,t have to tell you I know it takes time but i suppose you made this games knowing that,thank you very munch.


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