facebook picture gone

6 Replies
Cobra
26 February, 2017, 9:43 PM UTC
hello my Facebook picture is gone help me to give him back i hear from you
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BiohazarD
Moderator
26 February, 2017, 10:49 PM UTC
Troubleman said:

hello my Facebook picture is gone help me to give him back i hear from you
Sometimes plarium randomly changes your picture, not sure why.  They did the same thing to me though. 
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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Cobra
27 February, 2017, 7:43 AM UTC
that is not good  now i have no picture on my plarium account im not happy with this
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Alyona Kolomiitseva
Community Manager
27 February, 2017, 1:24 PM UTC

Troubleman said:


that is not good  now i have no picture on my plarium account im not happy with this

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.


Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Cobra
27 February, 2017, 4:55 PM UTC
i have send an ticket to the support desk thank you i hope that this bug fixed
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Alyona Kolomiitseva
Community Manager
28 February, 2017, 1:29 PM UTC
Troubleman said:

i have send an ticket to the support desk thank you i hope that this bug fixed
I hope so too! Please let us know is it gets fixed for you :)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Cobra
28 February, 2017, 4:05 PM UTC
ok
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