Discount generator

27 Replies
Alyona Kolomiitseva
Community Manager
6 March, 2017, 1:56 PM UTC
If you have already reported it to Support, then you just need to wait for a fix now.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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WARWAS
6 March, 2017, 3:20 PM UTC
Nearly 3 months of waiting this is unacceptable.
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WARWAS
6 March, 2017, 3:22 PM UTC
WARWAS said:

The ticket was submitted week's before I started this thread.


They closed the case saying they had all info needed and would fix if a bug was found.


Over two months later not fixed.


What is the point in this section of the forum if you can do nothing to help when plarium ignore's player's with bug issue's?


Yes the discount generator is still broken.


Some player's can clearly gain a unfair advantage with this bug while other's are at a loss.


This is against fair play as plarium know of the bug but have not fixed the bug.


 
3 months of knowing about a bug that some players gain from while other's are at a loss is unacceptable and unfair play.
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BiohazarD
Moderator
7 March, 2017, 12:02 AM UTC
WARWAS said:

WARWAS said:

The ticket was submitted week's before I started this thread.


They closed the case saying they had all info needed and would fix if a bug was found.


Over two months later not fixed.


What is the point in this section of the forum if you can do nothing to help when plarium ignore's player's with bug issue's?


Yes the discount generator is still broken.


Some player's can clearly gain a unfair advantage with this bug while other's are at a loss.


This is against fair play as plarium know of the bug but have not fixed the bug.


 
3 months of knowing about a bug that some players gain from while other's are at a loss is unacceptable and unfair play.
This topic (the first I've seen on this issue) was created less than a month ago...
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WARWAS
9 March, 2017, 7:49 AM UTC

BiohazarD said:


WARWAS said:


WARWAS said:


The ticket was submitted week's before I started this thread.


They closed the case saying they had all info needed and would fix if a bug was found.


Over two months later not fixed.


What is the point in this section of the forum if you can do nothing to help when plarium ignore's player's with bug issue's?


Yes the discount generator is still broken.


Some player's can clearly gain a unfair advantage with this bug while other's are at a loss.


This is against fair play as plarium know of the bug but have not fixed the bug.


 
3 months of knowing about a bug that some players gain from while other's are at a loss is unacceptable and unfair play.
This topic (the first I've seen on this issue) was created less than a month ago...

You would be wise to read before your useless comment.


1 month and 1 day ago I created this thread after months of no support after submit multi tickets.


Funny you pass another bug on when it's your friend stating a issue but here you do not help just say this was created less than a month ago.

1 month is too long but I have all the proof from the start of this over 3 month ago.



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WARWAS
9 March, 2017, 7:53 AM UTC

BiohazarD said:

jonzer said:

Tried to submit a repair ticket about the discount generator for the third time:-} When I went to submit, got OOPS, something went wrong 3 times in 2 days

Maybe you should submit a ticket telling them it's not working.

Just kidding :P Please post screenshots here and I'll forward them for you.



Do you pick and choose who you help and who you do not help?

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fakeasnever
Moderator
9 March, 2017, 11:34 AM UTC

@Warwas (9 March, 2017, 7:53 AM UTC):
Forwarding a ticket just means submitting it for them if they are otherwise unable.

The ticket itself isn't treated any differently than if someone else submitted it.

If Internet Explorer still asks to be your default browser, then you can do anything :D
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BiohazarD
Moderator
18 March, 2017, 8:30 AM UTC

WARWAS said:


BiohazarD said:

jonzer said:

Tried to submit a repair ticket about the discount generator for the third time:-} When I went to submit, got OOPS, something went wrong 3 times in 2 days

Maybe you should submit a ticket telling them it's not working.

Just kidding :P Please post screenshots here and I'll forward them for you.



Do you pick and choose who you help and who you do not help?

If anyone is having trouble submitting a ticket and they ask me to help I'll forward it to support on behalf of that player. 


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