appeal the miserly knight

6 Replies
antares
21 November, 2016, 8:19 PM UTC

I ask the administration of the game does not provide me with special offers on the purchase of game items and crystals. Because the rate of the national currency does not allow for this possibility. The curtain closed!

хочу значок мудреца [email protected]/
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BiohazarD
Moderator
21 November, 2016, 8:34 PM UTC
Then just don't accept the offers...
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antares
21 November, 2016, 8:55 PM UTC

BiohazarD said:


Then just don't accept the offers...

Ok. And why are the prices on the various national servers do not relate to the official exchange rate? Be consistent throughout and provide there prices are national servers based on the selected language in the game.

хочу значок мудреца [email protected]/
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BiohazarD
Moderator
22 November, 2016, 12:59 AM UTC
antares said:

BiohazarD said:


Then just don't accept the offers...

Ok. And why are the prices on the various national servers do not relate to the official exchange rate? Be consistent throughout and provide there prices are national servers based on the selected language in the game.

The exchange rates in the game were hard-coded years ago, I'm not sure why.  You can choose what currency you want to pay in by selecting a different country in the purchase screen. 
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antares
22 November, 2016, 1:12 PM UTC

BiohazarD said:


You can choose what currency you want to pay in by selecting a different country in the purchase screen.  

No. Unfortunately even if you select country, the currency of the sentence is not changed. Is still USD. The country selection only affects the language of text comments.

хочу значок мудреца [email protected]/
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NIKITA METEOR
Administrator
22 November, 2016, 3:42 PM UTC
antares said:

BiohazarD said:


You can choose what currency you want to pay in by selecting a different country in the purchase screen.  

No. Unfortunately even if you select country, the currency of the sentence is not changed. Is still USD. The country selection only affects the language of text comments.

Special offers don't depend on the country. If you don't get them, please, submit a ticket to our Support Team, so they could investigate this issue.
Community manager
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BiohazarD
Moderator
24 November, 2016, 7:46 AM UTC

antares said:


BiohazarD said:


You can choose what currency you want to pay in by selecting a different country in the purchase screen.  

No. Unfortunately even if you select country, the currency of the sentence is not changed. Is still USD. The country selection only affects the language of text comments.

A while ago there was an exploit that allowed people to get extra discounts on crystals by using currencies that have devalued since the exchange rates were hard coded into the game, so now the only currencies available are USD or Euros.  So if you choose a country that doesn't use one of those two, the game will automatically default to one or the other. 

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