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Mail problems in game

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Sep 25, 2016, 04:1909/25/16
8

Mail problems in game

So this is happening since 2 days ago. And I saw at my clan chat, some of us are having the same problem.


What is happening is, it shows me I have 3 unread messages but when I click the mail it shows me nothing. 


This is really annoying, if anything can be done asap I would appreciate. Well we all would. It would be nice to know if anyone is having this trouble too.


peace,


Fury.


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Sep 25, 2016, 04:2209/25/16
8
BiohazarDModerator
Sep 25, 2016, 07:2509/25/16
10/04/13
3777
Plarium had this problem a few months ago and I thought they eventually fixed it, but looks like it's back now.  I'll report it to general winters.  Please submit a ticket to support as well, along with screenshots. 
Sep 25, 2016, 21:3409/25/16
Sep 25, 2016, 21:36(edited)
08/02/14
1109

@FEAR Fury (25 September, 2016, 4:19 AM UTC):
As a side note, (This may not be the case, but) the OS may make a difference

I am currently experiencing this on WinXP. However, when I go on Win7 (and another location) the problem is solved.

If you could test this before you submit your ticket, that may also help Plarium.

Sep 25, 2016, 22:0109/25/16
8

I dont know abou the IOS. I have windows vista (yeah i know eww lol). 


Anyway guys, my friend told me to delete all messages i have in my mail that would fix. And I fixed now.
If the problem come back I'll test what you said Fakeasnever and see what happens.


thanks for the replies. 



Sep 25, 2016, 22:0509/25/16
8

Guess what. 1 min later it came back :(((((( 


Will try to do what you said Fake



Alyona KolomiitsevaCommunity Manager
Sep 26, 2016, 14:5609/26/16
09/17/15
8278

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Sep 29, 2016, 02:4309/29/16
8
Thank you for the reply Alyona.