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Bug with attacking?

3 Replies
Exception
4 September, 2016, 11:36 PM UTC

Hello, during the Tapsite takeover event, I sent an attack to one of the tapsites and to maximise the amount of prizes I get I used multiple boosters to minimise the time to get there. It was the 25% booster to reduce the time. But... when my troops get there, it says that it sent all my troops back to my sector because of a problem, and it did. But where did my boosters go??? I think you should consider giving them back to players as they're not the cheapest.

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fakeasnever
Moderator
5 September, 2016, 12:34 AM UTC

@Exception (4 September, 2016, 11:36 PM UTC):
If this problem would happen to be that the TapSite was unoccupied when the attack landed, then that's one of the risks associated with TapSites (And anything in general) (For the attacker instead of the defender, this time :P ).

If this is not the case, then you'll have to bring this to the Help and Support Desk with information including (But not limited to) your coordinates, when this happened, where the battle took place, and screenshots of such.

If Internet Explorer still asks to be your default browser, then you can do anything :D
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Sector kb1
20 October, 2016, 10:45 AM UTC
Bin away back now but can't attack or rai
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Alyona Kolomiitseva
Community Manager
20 October, 2016, 1:20 PM UTC
Sector kb1 said:

Bin away back now but can't attack or rai
Have you contacted Support?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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