Discount Generator is not working

33 Replies
U-Gernito Gernidor
31 March, 2016, 3:04 AM UTC

my discount generator is hanging and not working he is blank 

he gives nothing to see thanks can jou guys fix it

 and no its not my browser or cache or other stupid answer


regards
amsterdam & regulaters Mount up
UTC +0:00
Alyona Kolomiitseva
Community Manager
31 March, 2016, 7:07 AM UTC
U-Gernito Gernidor said:

my discount generator is hanging and not working he is blank 

he gives nothing to see thanks can jou guys fix it

 and no its not my browser or cache or other stupid answer


regards
Greetings. We are aware of this bug, but yesterday it was fixed. Could you please confirm that it's still there for you and show me a screenshot after clearing cache and reloading the game? 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
U-Gernito Gernidor
31 March, 2016, 5:54 PM UTC

the bug is still there only cant upload image

 the generator is only blue and i see nothing on it 

sorry no image lightschot is not working done lucky me




amsterdam & regulaters Mount up
UTC +0:00
Alyona Kolomiitseva
Community Manager
1 April, 2016, 8:02 AM UTC

U-Gernito Gernidor said:


the bug is still there only cant upload image

 the generator is only blue and i see nothing on it 

sorry no image lightschot is not working done lucky me




Thank you for the details. I have checked your information and it seems to be a recent bug. I have passed your details to our developers. 

You can now remove a screenshot from your post to avoid attacks from other players.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Alyona Kolomiitseva
Community Manager
1 April, 2016, 12:39 PM UTC

Some fresh information:


This bug will be fixed with the next Update which is coming soon.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
U-Gernito Gernidor
1 April, 2016, 3:51 PM UTC

thanks a lot have  a nice weekend...


amsterdam & regulaters Mount up
UTC +0:00
U-Gernito Gernidor
5 April, 2016, 7:36 PM UTC
Alyona Kolomiitseva said:

Some fresh information:


This bug will be fixed with the next Update which is coming soon.
i hope it  still not working............i am just saying
amsterdam & regulaters Mount up
UTC +0:00
Alyona Kolomiitseva
Community Manager
6 April, 2016, 8:13 AM UTC
U-Gernito Gernidor said:

Alyona Kolomiitseva said:

Some fresh information:


This bug will be fixed with the next Update which is coming soon.
i hope it  still not working............i am just saying
I know. I will let you know when it's fixed :)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Maniakaal
9 April, 2016, 11:14 PM UTC

they will fix soon... if fixed players will use xtalls.... if not fixed...players will not use xtals...


Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
UTC +0:00
Smoke
11 April, 2016, 9:14 PM UTC
Still waiting for mine to be fixed,  what is a (an) xtalls?
Smoke
UTC +0:00
fakeasnever
Moderator
12 April, 2016, 2:28 AM UTC

@Smoke (11 April, 2016, 9:14 PM UTC):
A way some people prefer to spell "Crystals".

If Internet Explorer still asks to be your default browser, then you can do anything :D
UTC +0:00
Smoke
12 April, 2016, 3:31 AM UTC
fakeasnever said:

@Smoke (11 April, 2016, 9:14 PM UTC):
A way some people prefer to spell "Crystals".

Ah thank you,  :)
Smoke
UTC +0:00
U-Gernito Gernidor
13 April, 2016, 5:40 PM UTC

nice uprades like HQ and a lot of more stuff but no bug repairs  still no working discount generator 

you guys working backwords

first thing to do in my work is FIKS THE PROBLEMS FIRST AND THEN THE UPGRADES  just saying thanks 



 
amsterdam & regulaters Mount up
UTC +0:00
Alyona Kolomiitseva
Community Manager
14 April, 2016, 10:33 AM UTC

Please try to click on your Discount Generators and check if they activate then. 

Of course, it's not the cure yet, but we're still working on it. Thank you all for your patience.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Smoke
14 April, 2016, 2:59 PM UTC

Alyona Kolomiitseva said:


Please try to click on your Discount Generators and check if they activate then. 

Of course, it's not the cure yet, but we're still working on it. Thank you all for your patience.

Still blank, clicking does not do anything... yet.

Just reporting
Smoke
UTC +0:00
U-Gernito Gernidor
14 April, 2016, 3:30 PM UTC

Alyona Kolomiitseva said:


Please try to click on your Discount Generators and check if they activate then. 

Of course, it's not the cure yet, but we're still working on it. Thank you all for your patience.

ok thanks it still not working ....i dont care anymore its to bad i cant buy crystal anymore on dicount

 further all good day 

sleep well



amsterdam & regulaters Mount up
UTC +0:00
Alyona Kolomiitseva
Community Manager
15 April, 2016, 8:35 AM UTC
Could you please check it once again? I have received a report that we've fixed it yesterday evening. Please let me know about the results.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
BiohazarD
Moderator
15 April, 2016, 9:03 AM UTC

Alyona Kolomiitseva said:


Could you please check it once again? I have received a report that we've fixed it yesterday evening. Please let me know about the results.

Mine still isn't working. 


UTC +0:00
Abu_Kasap
15 April, 2016, 1:35 PM UTC
Since now,  same happens here.
UTC +0:00
Smoke
15 April, 2016, 2:09 PM UTC

Alyona Kolomiitseva said:


Could you please check it once again? I have received a report that we've fixed it yesterday evening. Please let me know about the results.

Still   not    working.
Smoke
UTC +0:00
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