Feedback : Well done

15 Replies
roadstar Pitbull
20 March, 2016, 11:23 PM UTC

Well done again, and it seems you are all out doing yourselves, Plarium.

So many new "improvements and updates" that are solely based towards your money based players, you are losing the overall player base daily.

Bring back player interactions,, you remember,, back before nukes and all the rest of things that you never need to leave the safety of your city except for deposits and tapsites. Save us all from actually using made troops on another player.

 All we are currently missing is a way to defend emitters with coins and bonus',,,, when can we expect this "improvement",, it seems over do...

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Alyona Kolomiitseva
Community Manager
21 March, 2016, 9:13 AM UTC

Thank you for your feedback.

I understand that you may not like current Updates. But the game evolves. It becomes more challenging and more competitive.

Our developers are constantly working on some new features which would help you to improve your strategy and have much more fun in the game.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Abu_Kasap
22 March, 2016, 6:10 AM UTC

Alyona Kolomiitseva said:


Thank you for your feedback.

I understand that you may not like current Updates. But the game evolves. It becomes more challenging and more competitive.

Our developers are constantly working on some new features which would help you to improve your strategy and have much more fun in the game.

Game [email protected]!?!!!!!!

If this is your idea for improvements and fun -  - well i fear what will come next.

U really do not understand yes?

Tons of high lvl players quit daily. Thanks to your last actions.

Instead of bug fix, alt clear, u just add more and more coin items.

Challenging? Only challenge now is a wallet challenge. Strategy now is based on MONEY . But when it comes, what u thing more profit, u do not listen and do not care what players have to say. Even ppl, that trow lot of money do not like your last updates.
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Maniakaal
23 March, 2016, 9:08 AM UTC

Okay let's look to this.


take a couple of updates:


Deposits versus tapsites:


Deposits, all were always occupied - tapsites, i see now 93 at radar, 8 are occupied   (sidestep: not for long ;-))

This is what players told would happen, Plarium tells: no, players are not right, the statistics say.... (lol, just check tapsites on the radar everyday and you have your own statistics)


New items:

Most of them provide bonusses for warfare, on both sides, defense and offence. But, you need to pay for them with Xtals ($$$)

This is not making the game more challenging, no, it makes a war more predictable. The player with the most $$$ on his bankaccount will win!


Upgrade chips:

Again, the player with the biggest bank account get's the provit. With $$$ they can buy chips, with chips they can buy extra upgrades, with the extra upgrades they can make, store and transfer more resources. So is this challenging, is it tactic, is this more competitive? NO, it's again, who has the biggest wallet will get the profit. So who buys wins,!


I just took some updates as a example. There are a lot more, i leave those examples to other players to give.


But the fact stays, Players say no to these updates, with the reason it Kills the game... Plarium tells everytime, no, it's making the game better.


And this is happening for ore then a year now. I advise Plarium to rethink what they are doing!


In the real world, a lot of retailers went broke. Why, they did not listen to their customers. So their customers went to another shop.


What happens here ?    You know the answer....


Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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Alyona Kolomiitseva
Community Manager
23 March, 2016, 10:32 AM UTC

As for the Tapsites, no one says they need to be occupied 24/7. Many players send small squads just enough to take as much as they can in 15-30 minutes, to save the Units.

Most of the new Items are also available for Protocrystals. And for the Crystals, which you can earn for free in the game with many ways.

I understand that there can't be a perfect update, and players always want some more exciting features. I hope that the next updates will be accepted much better. Our developers are working on some big features, and I hope they will make our players happy :)

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
skylark
23 March, 2016, 12:45 PM UTC

Maniakaal said:


Okay let's look to this.


take a couple of updates:


Deposits versus tapsites:


Deposits, all were always occupied - tapsites, i see now 93 at radar, 8 are occupied   (sidestep: not for long ;-))

This is what players told would happen, Plarium tells: no, players are not right, the statistics say.... (lol, just check tapsites on the radar everyday and you have your own statistics)


New items:

Most of them provide bonusses for warfare, on both sides, defense and offence. But, you need to pay for them with Xtals ($$$)

This is not making the game more challenging, no, it makes a war more predictable. The player with the most $$$ on his bankaccount will win!


Upgrade chips:

Again, the player with the biggest bank account get's the provit. With $$$ they can buy chips, with chips they can buy extra upgrades, with the extra upgrades they can make, store and transfer more resources. So is this challenging, is it tactic, is this more competitive? NO, it's again, who has the biggest wallet will get the profit. So who buys wins,!


I just took some updates as a example. There are a lot more, i leave those examples to other players to give.


But the fact stays, Players say no to these updates, with the reason it Kills the game... Plarium tells everytime, no, it's making the game better.


And this is happening for ore then a year now. I advise Plarium to rethink what they are doing!


In the real world, a lot of retailers went broke. Why, they did not listen to their customers. So their customers went to another shop.


What happens here ?    You know the answer....


another  example  is  that  players  attack  others  and  then  activate  total protection  and  we  just  find  ourselfs  in  a  situation  when  we  cannot  do   anything   except  wait  till  the  product  expires   to  get  our  vengeance.

this  activity  is  repeated   just  few  hours  before  the  pvp  ends ,so  we  have  to  wait   next   pvp. 


Warrior Elite
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Maniakaal
23 March, 2016, 3:31 PM UTC

Still one thing always remain the same:



Plarium   ---  VS   ---  Players

Yes it is   -------------- No it's not

No it's not -----------  Yes it is


Work on this "communication" problem between u the company and us the customers (players)


Listen to your players, and learn from that.

Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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CK-Prophesy
23 March, 2016, 6:15 PM UTC

i have no issues with the improvements... while i do agree with some of the points above.


here are my thoughts on current feature improvements:


Allowing further upgrades on buildings is great for those that have actually spent on getting engineers (only by 1 level right now - otherwise it doesn't make sense to upgrade from level 21 to 22.

Cost of chip doesn't make sense overall to the cost of using them in the upgrades. Look at the range:

  • 10 chips - 200
  • 100 chips - 1750 
  • 500 chips - 6250 
  • 1000 chips - 10000 

Level 20 - 21: uses 135-150 chips. After that the advantage goes away from level 21-22.  what is the point of going by 100 after level 22?  its lame - even for the wallet people, i mean hey if this whole argument above is based on wallet vs. non wallet. Even for wallet players  - it makes no sense even strategically or tactically to upgrade.


Suggestion:


  1. Tournament rewards: need to include chips and all those special warfare bonuses - outside of the protocrystals or crystals
  2. Total protection activation on PVP tournament & its alike: if the opponent has accepted to participate in PVP - they should not be allowed to  turn it on during this time. The opponent has always the option to bunker up - why allow them to turn on total protection after sending attack that took x amount of time with limit on time from the tournament. Even wasting all the boosts. It is completely unfair right now.
  3. Crystal cost of chips need to reduce.
  4. Bonus from chips used in mines, vaults, etc., should increase.. 
  5. Communication among company staff vs. customers need to improve. 


DCL - MoR - Come with beef and I make you a vegan. Yall are bit ches
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Alyona Kolomiitseva
Community Manager
24 March, 2016, 8:58 AM UTC

CK-Prophesy said:



  1. Tournament rewards: need to include chips and all those special warfare bonuses - outside of the protocrystals or crystals
  2. Total protection activation on PVP tournament & its alike: if the opponent has accepted to participate in PVP - they should not be allowed to  turn it on during this time. The opponent has always the option to bunker up - why allow them to turn on total protection after sending attack that took x amount of time with limit on time from the tournament. Even wasting all the boosts. It is completely unfair right now.
  3. Crystal cost of chips need to reduce.
  4. Bonus from chips used in mines, vaults, etc., should increase.. 
  5. Communication among company staff vs. customers need to improve. 

1. At this moment we are not planning to add Chips as Tournament rewards. Other Items can be added in the future. our developers are currently working on Tournaments, so there will be some pleasant changes.

2. Using Total Protection is a player's choice only. We will not limit this opportunity. If you want to place in Top rankings of the Tournament, you can always find another target.

3. The cost of Chips is balanced. Higher bonuses require more Resources invested. There's no need to rush. You can collect free Crystals in the game and use them to buy Chips.

4. The Bonus is balanced, so we are not planning to change it at the moment. It was designed to not b e a game changer.

5. You can communicate with Community Managers on Forum, or with Support Agents within your ticket. What improvements do you propose?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
CK-Prophesy
24 March, 2016, 6:27 PM UTC

THank you for your response. And like always disagree.

What is the point of improvements if you disagree on everything? No balance. Just straight up - non sense.

If i were your boss - i'd fire you. just my opinion - just like how you say find other targets, find others that can be a better customer advocate thats the whole purpose of community manager.... you ignored all the other sentences said after even the suggestions..you ignored them by not even acknowledging them... that all the boosts all the other cool things gets wasted. And if you are arguement is that its the player's choice - its also the player's choice to bunker up right? ... it is not about rankings. Don't you get it? 

Anyway, i see this is just going to go in a black hole - like all the other feedbacks.

And your seniors don't read this forums at least I don't think -- I really want a discussion with someone that is developer lead - game program manager.  Just to understand - cause your responses are lousy. Again just my opinion. 

DCL - MoR - Come with beef and I make you a vegan. Yall are bit ches
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roadstar Pitbull
24 March, 2016, 9:59 PM UTC

Seems as though the community manager does not comprehend sarcasm...

And just a few comments from me as,, i also see where this is headed,,,,one way conversations never go well.

1.Tapsites,, the savior of the server.... you say they are being used,,, just at short periods. True, but way shorter than your stated times. So where does this come into action to support more activity between players, (their stated purpose).

2.Crystals,,,it has become a game where yes, you can gain some from tournaments and such. But it does help to spend some to get to those levels...buy troops,,heal troops, buy boosts to speed up troop making..... $$$$ rinse and repeat..

2A. nukes and protection,,,buy for tournaments,,,rinse and repeat with $$$$

perhaps if tournaments were based more on offense/defense loses of troops and not the ability of boosts, protections, etc...

3. Chips,,, put in the game solely to feed on $$$,,,no basis for average players.


4. A challenge,,,, ALYONA KOLOMIITSEVA , play the game without spending money, just what crystal given in rewards,,, and  let me know how well you enjoy the game as it is currently.

If I were to start this game currently as new player, I would be like most and quit within a week or 2 at the most. Many of us play as we have time and effort invested, if you will, not so much for the sheer enjoyments daily.

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CK-Prophesy
24 March, 2016, 11:26 PM UTC

the arguement to save crystals for tourney to use for buying chips... or total protection etc., all above are on the basis of wallet vs. non wallet. and exchanging crystals rewards for anything - can be said towards non wallet warrior on there improvement suggestions.


what are you going to say to a wallet warrior that has given you suggestions? the same ole ? 


what do you the rest of you that have commented above on this thread think about the suggestions i've made? are any of them applicable ? do they make sense for both types of players - wallet & non wallet?
DCL - MoR - Come with beef and I make you a vegan. Yall are bit ches
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roadstar Pitbull
25 March, 2016, 1:55 AM UTC

CK-Prophesy said:


the arguement to save crystals for tourney to use for buying chips... or total protection etc., all above are on the basis of wallet vs. non wallet. and exchanging crystals rewards for anything - can be said towards non wallet warrior on there improvement suggestions.


what are you going to say to a wallet warrior that has given you suggestions? the same ole ? 


what do you the rest of you that have commented above on this thread think about the suggestions i've made? are any of them applicable ? do they make sense for both types of players - wallet & non wallet?

Been playing games too long to get excited about wallet players, and do full understand the financial side of operating,and thank them for support.

That being said, as the game is now, it is entirely set to benefit the paying players dramatically. The rewards of crystals from any of the events can not come close to what 'most' top level player have or are currently spending. And they choice of using crystals for which items or bonus' is vastly different from one to anothers style,, paying or not.

My issue is Plarium as a whole thinking it is fair and balanced.

Your and others suggestion are mostly valid, but can I believe plarium would enact a fair or balanced change or addition to the game...NO.
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CK-Prophesy
25 March, 2016, 7:57 AM UTC

i agree, no way can you get that many crystals to actually be competitive. 


hence why i suggested things that would work for both types of players...


yet our glorious community managers gives the standard responses. 


DCL - MoR - Come with beef and I make you a vegan. Yall are bit ches
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Maniakaal
25 March, 2016, 10:39 AM UTC

Also, i would like to know the future plans of this game.


- Like to know, what will happen if Adobe stops with developing Flash? 

As we all know, more and more people are switching to tablets. Most of them don't support flash.

What then? Are you making a html5 version of the game, or does the game stops when flash stops?


What with the $$$ people invested in the game, will that be gone if that happens?


What policy will Plarium give? Is it save to buy crystals, or is our investment soon gone?


I ask this because most updates you have given to the game are money involved updates.



Mania DCL R3volution, founder Dutch Elite Force, ex-moderator TD-forum
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Abu_Kasap
25 March, 2016, 7:42 PM UTC

As far as i see - since HTML will  not give direct and at once profit - they did not care for it.

There is a lot of things, that can use money and still make game balanced. 

BTW, coiners do help to play game, but so many benefits only for them - well i see even a ppl, that invest in game quit.

In that rate of "improvements" looks like there will be just several ppl, that will trow money on each other. And they will quit too, as there will be no fun to play.

 
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