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I cannot load the game

I cannot load the game

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Jan 31, 2019, 14:4001/31/19
01/27/19
0

I cannot load the game

It stops at 52 per cent with the following message in a dialog box "An embedded page at krcdn.plarium.com says An error occurred running Unity content on this page.  See your browser JavaScript condole for more info.  The error was: Uncaught TypeError:window.GetBrowserNameVersion is not a function I use Chrome so your instructions about clearing the internet cache wasn't correct for Explorer and Mozilla did not work.  My game name is Big Papa One.  Bottom line, if it is not fixed. I can't play your game.
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Feb 1, 2019, 22:2802/01/19
06/11/18
3
clear cache and try again
Feb 2, 2019, 00:4102/02/19
08/21/17
8
That worked for me. Thank you.