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Custom Avatar not working

Custom Avatar not working

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Dec 5, 2017, 13:1912/05/17
1

Custom Avatar not working

Ever since the last maintence my custom avatar doesnt work anymore. Used to I could switch between the different game avatars. It wont even let me do that now. I am stuck to throne avaters only now. every time i try to switch it all I get is a red question mark.

And yes I have logged out and logged back in but all I got is the red ? mark. This didn't start doing this til after the last maintence a week ago.



Views
4k
Comments
13
Comments
Dec 5, 2017, 15:0312/05/17
04/26/17
281
Have u tried to change it in your profile?
Dec 6, 2017, 03:1612/06/17
1
yes and i  have logged out and back in again.  It just started doing this. I have changed my avatar before and never had this problem. I think 2 other people in my order has the same problem because they have the same red ? mark for their avatar's too.
Dec 6, 2017, 13:5712/06/17
04/26/17
281

strange. maybe it's temporary problem

Dec 8, 2017, 14:4112/08/17
Dec 8, 2017, 14:41(edited)
04/10/17
366

We are already working to resolve the issue. Thank you for your understanding.



Best regards,

Your Plarium Support Team

Jan 31, 2018, 07:4801/31/18
08/11/17
3
John the Fearless said:

We are already working to resolve the issue. Thank you for your understanding.



Best regards,

Your Plarium Support Team

Has there been any progress with this issue yet? I am having the same problem.
Jan 31, 2018, 14:0301/31/18
04/26/17
281
I think you'll when this error will be fixed
Feb 2, 2018, 08:1902/02/18
08/11/17
3
Jake said:

I think you'll when this error will be fixed
Thank you Jake! I am afraid I don't really understand what you mean... Can an admin reply to this please!
Feb 12, 2018, 07:3502/12/18
08/11/17
3
bigcatinas said:

Jake said:

I think you'll when this error will be fixed
Thank you Jake! I am afraid I don't really understand what you mean... Can an admin reply to this please!
Hello, Can any administrator answer this please !!!!!! I am still having the big red question mark!!!
Feb 22, 2018, 11:0202/22/18
1

Hello altogether, :)

got a red Questenmark, no picture.

greets
Feb 26, 2018, 14:5402/26/18
04/26/17
65
aberfeld said:

Hello altogether, :)

got a red Questenmark, no picture.

greets
I think they'll fix it with next update
Aug 30, 2019, 06:3708/30/19
10/05/18
2
Well they still have not fixed it yet. Which means they will not fix it. They don't give a ---- what we think
Aug 30, 2019, 08:2908/30/19
07/11/15
23

Hello ,  generally remove and then restore the profile image works well.

Aug 30, 2019, 21:0808/30/19
09/09/17
1143

blueknight said:


Well they still have not fixed it yet. Which means they will not fix it. They don't give a ---- what we think

I was able to fix many when I found my adblockers blocking graph.facebook.com.


I agree, though, there is a Plarium avatar issue still present.


I was able to sleuth this out in Chrome via Ctrl-Shift-I (Developer tools), and going to Network or Console tabs. You can see either red lines indicating failure to fetch (hover over it to see the URL), or requests that never come back.


The Plarium avatar issue is the latter.