OvO problem with rss

11 Replies
egz3kutor
7 December, 2017, 12:25 AM UTC
I won OvO but  i didnt get rss. Can somebody help ? 
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Phil Morte
7 December, 2017, 6:58 AM UTC

You are master, right?

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gazij4
7 December, 2017, 3:27 PM UTC
Yes 
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Phil Morte
8 December, 2017, 8:11 AM UTC

Did you change your rank in order during the event? You was a master in the order before the event was announced and your rank did not changed, right?

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gazij4
8 December, 2017, 10:18 AM UTC
I changed rank after OvO couz i didnt get rss. I was checked will i get them if i change rank but still the same
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Jake
8 December, 2017, 12:26 PM UTC

gazij4 said:


I changed rank after OvO couz i didnt get rss. I was checked will i get them if i change rank but still the same

Have you been a master since announcement of this OvO?

Did u leave order since announcement?

Did you get any points during Tournament?

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Jake
8 December, 2017, 12:27 PM UTC
Cause if one of this happened you won't get any rss
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gazij4
8 December, 2017, 1:25 PM UTC
I think it is about points. Maybe couz of that 
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John the Fearless
Administrator
8 December, 2017, 2:44 PM UTC

Dear GAZIJ4,

Could you please clarify your question? We want to help, but to avoid misunderstanding, it would be great if you could describe the situation in detail. Please add some screenshots, if possible. Send your answer here


Thank you in advance.



Best regards,

Your Plarium Support Team

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gazij4
8 December, 2017, 8:01 PM UTC
Thx JOHN but JAKE has already answered. I won OvO but i didnt get rss probably couz master of the Order didnt make any points at OvO event. I hope it won't happend again ... thx !!!
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Test
9 December, 2017, 4:53 PM UTC
You need to understand that only the master gets the rss. Not every player.
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gazij4
11 December, 2017, 5:01 AM UTC
I know that, but i didnt know Master need to make points too, to get rss. That is a bit stupid rule but ok, from now i know what need to do 
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