screen bug

18 Replies
smahieux
27 September, 2017, 8:00 PM UTC

Hi,


I have a screen bug since 2 days. all pop up screen like messages, chats, map have strange lines you can see on screenshot below. I haven't change anything in my PC configuration. my resolution is 1280 x 800. do someone have any idea ?

best regards.

UTC +2:00
Jake
28 September, 2017, 2:31 PM UTC
Did you try to clear your browser cache?
UTC +3:00
Jake
28 September, 2017, 2:33 PM UTC
Or change browser
UTC +3:00
smahieux
28 September, 2017, 5:50 PM UTC

Yes,


I cleared my browser cache. I also tried on chrome, firefox and mozilla. Nothing change. I always have some lines on pop up screens. 
UTC +2:00
Test
28 September, 2017, 8:40 PM UTC
smahieux said:

Yes,


I cleared my browser cache. I also tried on chrome, firefox and mozilla. Nothing change. I always have some lines on pop up screens. 
I think you downloaded the wrong Line app, mate.
UTC +2:00
santoro.alessandro
30 September, 2017, 3:18 PM UTC
I have the same problem, clearing cache and changing browsers doesn´t help. Game loads normally but all pop-ups have screeen bugs
UTC +7:00
guycordell
1 October, 2017, 6:12 PM UTC
I am having the same issue on Opera.  I have cleared cache, rebooted but still have the same issue
UTC +4:00
smahieux
2 October, 2017, 11:10 AM UTC

I also tried on another pc but it still doesn't work.


Can someone of plarium help us ?


Thanks
UTC +2:00
Jake
2 October, 2017, 2:54 PM UTC
Did you try another browser? Cause it helped to my order mates
UTC +3:00
smahieux
2 October, 2017, 7:14 PM UTC
I also tried another browser Jake but it deson't work.
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Jake
4 October, 2017, 7:11 PM UTC

smahieux said:


I also tried another browser Jake but it deson't work.

Maybe this app might help? https://plarium.com/en/plarium-games/

UTC +3:00
azrael69
7 October, 2017, 6:41 AM UTC

Yo tengo el mismo problema con las pantallas, en Opera, Firefox y Crome y con las cahes limpias....es casi imposible ver los datos 


UTC +0:00
DevilDog
10 October, 2017, 10:48 PM UTC
i have the same issue and cant fix it, i wrote to support and got a dumb reply so now im here and seems im wasting my time trying cause others have not got a reply from the game as all here about this and how to fix it. 
UTC +7:00
Your_Darkness_Queen
11 October, 2017, 1:05 PM UTC

I had the same once. I reinstall my google chrome and it helped.

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Your_Darkness_Queen
11 October, 2017, 1:06 PM UTC

DevilDog said:


i have the same issue and cant fix it, i wrote to support and got a dumb reply so now im here and seems im wasting my time trying cause others have not got a reply from the game as all here about this and how to fix it. 

did you try this?

UTC +3:00
santoro.alessandro
13 October, 2017, 11:43 AM UTC

Your_Darkness_Queen said:


I had the same once. I reinstall my google chrome and it helped.



Tried it but didn´t help at all. I have a suspicion that it has maybe something to do with java, that´s why it doesn´t solve the problem using other browser.
UTC +7:00
DevilDog
13 October, 2017, 11:12 PM UTC

yes i also tried reinstalling chrome and that didnt work :(

ive also tried installing new browsers.

ive tired updating drivers

ive cleared history a few times

ive tried from 2 computers and 2 internet lines

ive updated java with no luck 

now im out of options and just waiting for an answer, cant wait forever b4 i never log back lol
UTC +7:00
vipin naithani
21 October, 2017, 7:34 AM UTC
Same problem with me.
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jlpurroy
17 November, 2017, 1:28 AM UTC
I have the same problem. Please, help us. Is it about javascript or another app?
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