Missing Items despite payment

10 Replies
User
29 July, 2017, 10:23 AM UTC
On the 22July 2017 and today 29.th July I bought twice a so called "Lucratve offer" from the Bank worth each 19,99 EUR.   Both times I received only the half of the items I should get as per the offer.  For example the Usual and the Special Errands ...I got NONE!  Missing now at least 400each. Same with the Boosters!  I did wrote to the "SUPPORT" 3x times ... and got NOT EVEN A SINGLE REACTION .... Whats next??? Anybody a ideea? Thks. 
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Administrator
31 July, 2017, 2:52 PM UTC

We replied to your question in email. We pay attention to each email we receive and always try to answer your questions as soon as possible.

Best regards,

Your Plarium Support Team

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User
22 August, 2017, 4:03 AM UTC
hi just wondring if you can check me items out i may be wrong but feel some thing missing could you please check these out  brought 4x packs 3x $12.99   1x $6.49 can you please send me the out come by email thanx heaps
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User
25 December, 2017, 12:44 AM UTC

i have missing items too

i have bought 2 holiday packs

the first was missing various boosts ( the  25 1 day boosts and the 2 day boosts are certainly missing ) and other items as well !

 2nd is missing the league chest that should have been with it i have not checked all the other items yet.

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User
25 December, 2017, 2:55 PM UTC
warlock17195 said:

i have missing items too

i have bought 2 holiday packs

the first was missing various boosts ( the  25 1 day boosts and the 2 day boosts are certainly missing ) and other items as well !

 2nd is missing the league chest that should have been with it i have not checked all the other items yet.

Have you contact to support?
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User
14 February, 2018, 9:06 AM UTC
same for me today ...
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User
16 February, 2018, 1:27 PM UTC
michaelsto said:

same for me today ...
Have you contacted support?
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User
7 March, 2018, 6:57 AM UTC

Game ID?

 I thought we were playing on computers, so you need to hide a game ID, just to make it impossible to contact support.

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User
7 March, 2018, 7:00 AM UTC
How do you erase completed studies from my account, without doing it intentionally?
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User
7 March, 2018, 7:02 AM UTC
When you don't get the items you purchase, & its hard to contact support, most people just quit doing ANY business with you.
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User
7 March, 2018, 7:03 AM UTC
Are you sure you like doing what you do for a career?
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