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Feb 12, 2019, 02:3302/12/19
02/12/19
0

account restore

Hi,


I normally play on my ipad - but ever since the last upgrade my  game keep crashing when I leave my castle.  Has anyone else had this problem?  I have tried to load the game on my laptop - but i cannot find the restore setting to get my account back

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Feb 16, 2019, 12:3202/16/19
02/16/19
1
I had the same problem. I contacted Plarium who got it sorted. You need to create a new account on a different device and they will do the rest once they’ve verified who you are, it took about a week. I now have two accounts on my iPhone and switch between the two via Facebook restore
Dec 30, 2019, 21:2612/30/19
07/30/19
1
I have the exact same problem.  Why having settings to link to the game center and facebook when can;lt use it to access your saved game?
Jan 5, 2020, 18:3301/05/20
04/12/17
1320

Apt said:


I have the exact same problem.  Why having settings to link to the game center and facebook when can;lt use it to access your saved game?

Hello, Apt!

If you have any questions, you can write me in PM and describe your situation in detail. 

Feel free to ask!