Hero skills and equipment issue

1 Reply
siddharthachoudhary26289
26 July, 2017, 2:06 PM UTC

Hello guys,

After the recent update I noticed that my hero lost all skills and equipments as well. There is also an error (in new profile) which says "the equipment saved in the profile has not been found in the inventory".

And now, every time when the game is loading (after new update) it shows this message "the game may take longer when it loads for the first time".


Can someone tell me how do I get back all the progress. It's been a week since I put email to Plarium for the same - no response yet.




Thanks

Sid

UTC +7:00
Kris Teilor
27 July, 2017, 1:48 PM UTC

Do you have the new account after an update? Did you use the same login info that you used when you have requested in the site?

UTC +3:00
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