I was playing the game in the late afternoon on 2/03/2021 when kicked off. saying not availible. I lost my keys and place I left off. so you can send a message to that address becouse the email on file is closed down. I wouls like to hear from you. on how it can be fixed please and thank you.
Hello Chubby! Please forward this request to our technical specialists through the "Ask a question" button by following the link:
http://support-portal.plarium.com/en/throne-web/faq
Also, I draw your attention to the fact that your comment has been edited and your email address has been deleted. Be careful when leaving your personal data in the public space. In this case, you need to contact our technical specialists and discuss the situation with them personally.
Thank you for the understanding!
> the email on file is closed down
Given your OP, you should update the e-mail address in your profile to a working one. If support starts a conversation to you, it is to that address it will go.
[When you start a support ticket, as Roger suggested, you also put in an e-mail address there. It doesn't have to be the same one.]
Just hover over your profile icon at the top of a forum page and choose 'My Profile'.
There various ways to manage such mail. You could have that address redirect plarium.com e-mail message to your main one; you could create a new address at some free service; many such services permit additonal / wildcard addresses, such as myplarium123+someplayername@gmail.com ; you could use one-off addresses, such as from https://www.theverge.com/2013/7/22/4547690/abine-maskme-browser-extension-hides-email-credit-card-info letting you use a unique e-mail address, such as 1a23b4e@opayq.com , at each website you use. [Which would all redirect to whatever e-mail address give to the redorector.] Note that you normally can't send from such - often not needed, and even when it is you may be okay replying from your given e-mail address that the message was relayed to.
GL&HF. YMMV.
