Hello WWO! 

We apologize for the inconvenience, this may be due to the built-in spam filtering mechanism. Thanks a lot for your patience.

Please pay attention to whether you are using any plugins or browser applications that can send multiple requests to the server from your browser. Perhaps this may be the reason, however, of course, this situation will be considered by our specialists.

Have a nice day!

Also, clarify please is the issue and message block still actual right now? 

If that were the case, it would not suddenly have just been effected. Nothing has changed on my end in those areas, for quite some time - weeks and probably months.

Yes.

i

Yet it can receive.

However, thank you for your message - you are saying you didn't do it, and that it's not me.

It must be my IP being blocked [forum chat spammer protective measures]. I will investigate further along those lines.

- it is not that computer or browser, as same happens on another one.

- yet same computer, same browser, different account, sends to it without issue.

Thank you for the info! Send me please the link to your banned account, to forward it to our specialists. You can do it in PM as well. 

"link"? As in profile link? It is this one. Or do you mean game id? Or ???

"You can do it in PM as well. " - I can't pm, that is what we are talking about that I cannot do, here.

I can receive. I cannot reply. I cannot send. The test user I am sending to is a friend, and is not blocking.

I can receive you - send what you mean by pm and/or contact me in game or via Discord, or pm me how to do so to you (game coords, or unblock your Discord pm).

Hello! 

You had said earlier: "- yet same computer, same browser, different account, sends to it without issue." So as I've got maybe It was about your different account, not WWO. Our specialists also investigated the issue with your current account, I mean "WWO" and didn't find anything. So your "WWO" account is not banned. That why I had asked what account we are talking about actually.  

Ah.

The same one as sent to you to please reply here.

So, each computer, WWO can't send; each computer a different account can send to WWO and WWO receives it. Ergo, it's not the IP address, it's the WWO account itself. (The different computers have different public IP addresses.)

Puzzling.

Thank you very much! The information was forwarded to our specialists.

Hello, WWO! Our specialists took the necessary measures. Please try to write a private message to someone and find out what the result is. 

Just in case, refrain from a large number of short messages of 1-2 words in a row. 

> Just in case, refrain from a large number of short messages of 1-2 words in a row.  

That was never done - couldn't have been the issue. Even after failure, Only 1 or 2 'test 1' type messages were sent before giving up.

Problem has now been solved (Thank You) - test messages sent and received. Although, a different intermittent error is appearing. (Send fail with 'Try again' displayed - upon clicking one or more times, it goes through.) I will write here with graphic when I see it again.

In the mean time, could you please let us know what the problem was, so we can avoid it in the future?

- I was able to prove to myself it wasn't browser, computer, IP, OS, and account specific. Beyond that I don't know what I did, to avoid it in the future.

Was was the issue?

Thank you for the information! 

The new anti-spam system is a self-learning neural network, and therefore, apparently, some inaccuracies are possible. I apologize for the inconvenience. 😔

The issue is back. Same as before - cannot send, but can receive. Across different computer OS'.

Forum chat has again been used to so notify you of the accounts involved.

Please unblock as you have before.

Dear WWO, I kindly ask you to forward your request to our Support Team: http://support-portal.plarium.com/ticketcreator/throne/en?devicelocale=en&spGame=throne-web

They will surely assist you🙏

Dear Roger, I kindly ask you to directly resolve the issue, as you have in the past, and save us all this aggravation.

You can surely assist me directly, and forward this issue on to support yourself, as you have in the past. See: https://plarium.com/forum/en/comment/topic_836877/

Dear WWO, I kindly inform you that my responsibilities, as well as my technical abilities, are confidential. 

Please follow my recommendation to resolve your issue👍

I appreciate your understanding.

Dear Roger, I kindly inform you that I have not asked nor revealed anything confidential, merely referred you to your own comments already made in the past, above, in public, and therefore not confidential.

Please follow your prior public steps so noted, by you, above, that resolved the issue.

I appreciated your understanding

Dear WWO, please follow my recommendations and contact our Support Team to resolve your issue as soon as possible🙏

Thank you in advance.

oh man..this private "problem" still ongoing for 6 months. How can this be of such an importance for anyone else than "impossible people"? 

Dont be so reluctant to change : if someone's roles changed, accept they won't do what they did before, just because you repeat it 3 times. thanks for your understanding, caming accross as you want