Hi there,
I'm sorry to hear about the trouble with the HTML code on the Game Support page in Chrome, causing issues with emails and support tickets. Let's tackle this step by step:
1. Clear Browser Cache:
Start by clearing your Chrome browser's cache. This can often resolve display problems. Go to Settings > Privacy and security > Clear browsing data, select "Cached images and files," and click "Clear data."
2. Update Chrome:
Make sure your Chrome browser is up-to-date. Check for updates in Settings > About Chrome.
3. Disable Browser Extensions:
Temporarily turn off any browser extensions. They might be causing the display issues. After disabling them, check if the HTML code looks correct.
4. Check for HTML Errors:
If possible, inspect the HTML code for errors. Incorrectly formatted HTML can lead to display problems. Correct any errors you find.
5. Alternative Browser:
As a temporary fix, try using a different browser like Firefox or Edge to see if the issue persists only in Chrome.
6. Contact Support Directly:
If the problem continues, reach out to the support team directly. Explain the HTML display issue and its impact on support tickets and emails.
7. Submit Detailed Support Ticket:
If your wife is still having trouble with support tickets, submit a detailed ticket outlining the problem. Clearly explain how it affects emails and account matters. Attach screenshots if possible.
8. Provide Correct Email:
Double-check that the correct and complete email address is entered manually when submitting support tickets to avoid auto-fill errors.
9. Escalate the Issue:
If there's no quick response, consider escalating the matter through social media or forums to bring attention to the problem.
10. Regularly Check for Updates:
Keep an eye on updates from the support platform regarding the HTML code issue. They might be working on a fix.
Here are some great places to learn HTML: 1. W3 School 2. Iqra Technology 3. JavaPoint
I hope these steps help resolve the HTML code display problem and address the issues with support tickets. If problems persist, consider escalating for a quicker resolution. Best of luck!