Hero points say ready for upgrade but unable to do so.

5 Replies
User
13 June, 2019, 10:35 AM UTC

Please help Tech Support.

 Hero says there are enough points to upgrade but when I open up Hero, I am unable to upgrade .

This has been the case for over a week.

Please fix this issue!

Thanks!

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WWO
User
13 June, 2019, 12:26 PM UTC

Can you post screenshots?


When you click on hero, do you see numbers displayed at the top of the circle in the middle bottom, above the 'Skills' ribbon?
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User
16 June, 2019, 1:04 PM UTC

Hello - thanks for the reply.

When I click on hero, there are the 2 numbers over skills:  175 in blue and 31 in red/orange. Hero is level 49.

Sorry - no can do screen shot at this stage, but will work on that skill!


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WWO
User
16 June, 2019, 11:50 PM UTC

What platform are you running on? Phone, browser, windows, Linux ? [So can give hint for easiest screenshots.]

{Discord can be your good friend here - if you can post a graphic to Discord, you can right-click an image to get an URL for it that you can use to post here. Send a graphic to an (imaginary) friend and Bob's your (or someone's)  Uncle.}


So, over:



you see 175 and 31.


What happens when you click in the middle of the circle?


Myself, I get:



You should see Skill points 175, and 175 in Main, and 31 in Against Assailants.



Like in http://support-portal.plarium.com/en/throne-web/faq/heroes-skills


Strangely, I don't see anything in that FAQ ( http://support-portal.plarium.com/en/throne-web/faq/ ) that shows assigning skill points.


If you click on 'Against Assailants', and then 'Assailant Deterrence', you should be able to raise it to the max. (10), if not already at 10.

Then Stamina Economy, then Hero's Fury ...


https://throne.help/en/tools/skilltree/ can be useful.


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User
18 June, 2019, 7:09 AM UTC

Thank you.Running on windows. Will follow asap.  

You have helped a lot - thanks very much. I see my mistake now.

Much obliged
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WWO
User
18 June, 2019, 7:46 AM UTC

Really easy screenshots: Use Snipping Tool to capture screenshots ( https://support.microsoft.com/en-ca/help/13776/windows-use-snipping-tool-to-capture-screenshots )


and Discord ( https://discordapp.com/ ) makes it easy to paste the captured square in an image to yourself - which you can then right-click to get an URL.Then click the image icon when you compose, paste the URL, and Betty's your Aunt. [It's -much- simpler than even that sounds.]

* If you found this post useful, please click 👍 below. ** You will probably get answers faster by using the KaW Discord server at https://discord.gg/rdyfTBT
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